Customer Logistics Supervisor - Dedicated Transportation (M-F Mid Shift)

3PL Hub; Northern (KY); Hybrid; USD 60,000 - 65,000; Full time

Benefits offered by this job

Comprehensive training

401(k) with company match

Stock purchase plan

Annual cost-of-living increases

Veterans paid time off

Job summary

Ryder is seeking a Supervisor Logistics to oversee daily logistics operations under the guidance of the Logistics Manager. You will coach staff, review processes, and ensure service standards and KPI achievement.

You will lead a diverse team, foster collaboration, maintain safety compliance, and coordinate with customers to optimize workflows. A high school diploma and prior supervisory experience in logistics are required.

Qualifications

• H.S. diploma or GED required.
• One year or more experience in transportation, warehouse or distribution environment preferred.
• 0 to one year direct supervisory/leadership experience required.

Responsibilities

• Supervise day-to-day logistics operations.
• Plan and review all logistics processes with the Logistics Manager to meet company standards and customer specifications.
• Establish work schedules and procedures and coordinate activities of workers for optimal shifts.
• Accountable for site KPIs.
• Collaborate with customers in all aspects of operations.
• Conduct regular progress reviews with team members; coach, recognize successes and provide feedback.
• Promote diversity and inclusion and seek process improvements.
• Address performance issues through coaching and corrective actions.
• Maintain positive labor relations and understand labor agreements.
• Implement health, safety and security initiatives and ensure policy adherence.
• Provide orientation and necessary tools to staff and leads.

Skills

Goal alignment

Planning

Results orientation

Leadership

Motivating

Interpersonal skills

Diversity & inclusion

Communication skills

Initiative

Relationship building

Teamwork

Adaptability

Multitasking

Time management

Attention to detail

Education

H.S. diploma / GED

Job description

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Job Description

In addition to a comprehensive benefit package, a 401(K) Savings Plan with a company match, discounted stock purchase options and performance-based annual cost of living increases, we are proud to offer:

• Comprehensive training and the ability to continue your professional development
• Regional and local Ryder resources to help guide and support as we grow this offering.
• The stability and peace-of-mind that comes with working for a World-Class, Fortune 500 organization that has been in business for over 85 years with over 36,000 employees worldwide.
• Additional day of Paid Time Off for Military Veterans.

We are seeking the best and most promising candidates to provide creativity, agility and superior customer service that will exceed our Customer’s expectation. If you possess a strong work ethic and a burning desire to succeed and grow your career, then we have an opportunity for you!

YOU MUST be willing to commit yourself to align with our core values: Trust, Innovation, Expertise, Collaboration and Safety. The ability to embrace and utilize Technology as part of your daily routine is crucial.

In addition, YOU are the management and professional representative of the Ryder organization.

Summary

Under the responsibility of the Manager, the Supervisor Logistics is responsible to supervise, coordinate and oversee the logistics operations and provide coaching, development and training to the staff members. The successful candidate must be able to provide recommendations for improvements to the facility, equipment, machinery, and processes. They will be accountable that the staff is performing to standard and has to ensure that progress is made to achieve the business objectives.

If your work experience and/or education aligns with the Requirements and Responsibilities listed below,

Essential Functions

• Supervise, coordinate and oversee day to day logistics operations;
• Plan and review, in collaboration with the Logistics Manager, all logistics processes, ensuring that they meet the company standards and customer service specifications
• Establish work schedules and procedures and coordinate activities of the workers to ensure optimal shift/team logistics
• Accountable for site Key Performance Indication (KPI)
• Working in collaboration with customer in all aspect of operations
• Meet regularly with team members collectively, as well as on an individual basis to monitor progress towards meeting objectives, track performance, coach and counsel as well as recognizing team and individual successes
• Cultivate team spirit with a Diversity and Inclusion initiative and promote cooperation by seeking opportunities to improve internal processes
• Carry out performance evaluations of the team members and recommend performance awards and/or merit increases when appropriate
• Address performance problems through corrective action and disciplinary process
• Understand labor agreement and maintain positive labor relations with all employees
• Responsible for implementation of health & safety and security initiatives, practices and behaviors and adherence to company rules and policies
• Provide appropriate orientation for employees and Lead Hands and give them the information, technology and any material necessary to perform their jobs

Additional Responsibilities

• Performs other duties as assigned.

Skills and Abilities

• Instills commitment to organizational goals
• Strong planning skills
• Results oriented
• Effective leadership skills
• Motivating skills
• Effective interpersonal skills
• Diverse team environment
• Strong verbal and written communication skills
• Possesses a high degree of initiative
• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
• Ability to work independently and as a member of a team
• Flexibility to operate and self-driven to excel in a fast-paced environment
• Capable of multi-tasking, highly organized, with excellent time management skills
• Detail oriented with excellent follow-up practices

Qualifications

• H.S. diploma/GED required
• One (1) year or more experience in transportation, warehouse or distribution environment preferred
• 0 to One (1) year direct supervisory/leadership experience required

DOT Regulated: No

Our people are passionate about what they do, the product they sell, and the customers they serve. If you're looking for an opportunity to be a part of a work family that values collaboration, innovation and dedication, we're the right company for you.

Job Category

Logistics

Our Culture & Commitment

At Ryder, you’re trusted to make an impact—while enjoying room to grow and having a voice that’s heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety.

Your Voice. Your Success. The Future We Build Together.

Compensation Information

Thecompensationofferedtoa candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc.The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:

Pay Type

Salaried

Minimum Pay Range

$60K

Maximum Pay Range

$65K

Benefits Information

For all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

Ryder is proud to be a Equal Opportunity Employer and Drug Free workplace.

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Important Note

Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.

Security Notice for Applicants

Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers.

Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at [e-mail] or 800-793-3754.

Current Employees

If you are a current employee at Ryder, you can log in to Workday to apply using the internal application process.

Job Seekers can review the Job Applicant Privacy Policy by clicking here.