Customer Logistics Manager - Dedicated Transportation

Ryder System, Inc.; Salisbury (NC); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

401(k) savings plan with company match

Comprehensive training

Paid Time Off for military veterans

Job summary

A leading logistics company is seeking a Manager Customer Logistics to oversee operations and account management in the Salisbury area. This role requires strong leadership skills and experience in logistics and supply chain. Candidates should possess a high school diploma or GED, preferably with a bachelor's degree. Offering a competitive salary range of $60K to $70K, the position includes comprehensive benefits, professional development opportunities, and the chance to grow in a Fortune 500 organization.

Qualifications

• Minimum 2 years in supply chain, logistics, or related field required.
• 1+ years of supervisory experience required.
• Knowledge of local and federal regulations required.

Responsibilities

• Oversee daily operations and account management.
• Manage performance and development of staff.
• Ensure compliance with health and safety regulations.

Skills

Customer service satisfaction management

Staffing performance management

Analytical problem-solving

Strong communication skills

Flexibility in a fast-paced environment

MS Office proficiency

Logistics industry knowledge

Education

High school diploma or GED

Bachelor’s degree in business, logistics, supply chain

Job description

Job Description

Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy).

MOVE YOUR CAREER FORWARD WITH RYDER!

If you are up to the challenge, apply now to work for one of the largest and most respected names in Logistics, Transportation, Fleet Maintenance and Supply Chain Services in the world.

Summary

The Manager Customer Logistics will oversee the day-to-day operations within an assigned function, and is responsible for all aspects of Operations and Account Management. The role requires leadership of direct reports and attainment of daily operational goals within the assigned functional area.

In addition to a comprehensive benefit package, a 401(k) savings plan with a company match, discounted stock purchase options, and performance-based annual cost-of-living increases, we also offer the following:

• Comprehensive training and the ability to continue your professional development.
• Regional and local Ryder resources to help guide and support as we grow this offering.
• The stability and peace-of-mind that comes with working for a world‑class, Fortune 500 organization that has been in business for over 85 years with over 36,000 employees worldwide.
• Additional day of Paid Time Off for military veterans.

We are seeking the best and most promising candidates to provide creativity, agility and superior customer service that will exceed our customers’ expectations. If you possess a strong work ethic and a burning desire to succeed and grow your career, then we have an opportunity for you!

YOU MUST be willing to commit to our core values: Trust, Innovation, Expertise, Collaboration and Safety. The ability to embrace and utilize technology as part of your daily routine is crucial.

As a manager, you will be the professional representative of the Ryder organization.

Essential Functions

• Customer service satisfaction and expectation management.
• Staffing performance management and development of exempt and non‑exempt employees.
• Manage day‑to‑day planning and scheduling.
• Health and safety management.
• State/Local/Federal regulations compliance.

Additional Responsibilities

• Perform other duties as assigned.

Skills and Abilities

• Ability to work within international functional teams.
• High level analytical ability for unusual and difficult problems.
• Demonstrated technical and professional skills in a job‑related area.
• Off‑shift support in the event of critical customer network disruption or crisis.
• Make decisions in a timely manner.
• Strong oral and written communication skills.
• Ability to create and maintain professional relationships within all levels of the organization.
• Ability to work independently and as part of a team.
• Flexibility to operate and be self‑driven to excel in a fast‑paced environment.
• Capable of multi‑tasking, highly organized, with excellent time‑management skills.
• Detail oriented with excellent follow‑up practices.
• Proficiency in MS Office (Word, Excel, PowerPoint and Access) – advanced required.
• Logistics industry knowledge – advanced required.
• Knowledge and understanding of local and federal customer/company regulations – advanced required.
• Fundamental knowledge of supply chain management components – intermediate required.
• Strong knowledge of manufacturing and production – advanced required.

Qualifications

• High school diploma or GED required.
• Bachelor’s degree in business, logistics, supply chain preferred.
• Two (2) years or more relevant experience in supply chain, logistics, warehouse or industry‑related field required.
• One (1) year or more direct supervisory/leadership experience required.
• Proficiency in MS Office (Word, Excel, PowerPoint and Access) – advanced required.
• Logistics industry knowledge – advanced required.
• Knowledge and understanding of local and federal customer/company regulations – advanced required.
• Fundamental knowledge of supply chain management components – intermediate required.
• Strong knowledge of manufacturing and production – advanced required.

Compensation Information

Pay Type: Salaried

Minimum Pay Range: $60K

Maximum Pay Range: $70K

Benefits Information

For all full‑time positions only: Ryder offers comprehensive health and welfare benefits, including medical, prescription, dental, vision, life insurance and disability insurance options. Benefits also include paid time off for vacation, illness, bereavement, family and parental leave, and a tax‑advantaged 401(k) retirement savings plan.

Equal Opportunity Employer

Ryder is proud to be an Equal Opportunity Employer and a drug‑free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability.

Important Note

Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.

Security Notice for Applicants

Ryder will only communicate with an applicant directly from a @ryder.com email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or through an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers. Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at [e-mail] or 800‑793‑3754.

Current Employees

If you are a current employee at Ryder, please click here to log in to Workday to apply using the internal application process.