Customer Logistics Manager - Dedicated Transportation

3PL Hub; York, Northern (York County, KY); Hybrid; USD 69,000 - 72,000; Full time

Benefits offered by this job

401(k) with company match

Health insurance

Paid time off

Job summary

Ryder is seeking a skilled supervisor/manager in logistics to oversee on-site and on-call driver support at multiple locations, monitor activity via Radius and GeoTab, and ensure safety and regulatory compliance. The role includes staffing, planning, and performance development for both exempt and non-exempt staff.

Ideal candidates will have CDL/Class A, strong analytical and MS Office skills, and a history of driving efficiency in a fast-paced logistics environment.

Qualifications

• Bachelor's degree in Business, Logistics or Supply Chain preferred.
• Two years or more relevant experience in supply chain, logistics, warehouse or related field.
• One year or more supervisory/leadership experience.

Responsibilities

• Manage day-to-day planning and scheduling.
• Staffing performance management and development of exempt and non-exempt employees.
• Health and safety management and regulatory compliance.
• Oversee customer service satisfaction and expectation management.
• Coordinate with operations to improve efficiency and service levels.

Skills

Analytical ability

MS Office

Time management

Communication skills

Team leadership

Flexibility

Logistics knowledge

Regulatory compliance

Detail oriented

Education

Bachelor's in Business/Logistics/Supply Chain

HS diploma/GED

Tools

MS Office Suite

Radius

GeoTab

Job description

Job Description

MOVE YOUR CAREER FORWARDWITHRYDER!

Requirements

• On-site support
  • Hours on-site will need to vary occasionally (e.g., 5:00 AM to 3:00 PM or 9:00 AM to 7:00 PM)
  • On-site support will occur at three locations:
    • Primary: Big Box (693 North Hills Road)
    • Secondary: YVO (1425 Eden Road)
    • Tertiary: IC (275 Cross Farm Lane)
• When not on-site, supervisor will need to provide on-call support: 1st shift shuttle runs from 5:00 AM to 6:00 PM Monday through Thursday with additional weekend work frequently scheduled.
• Will regularly conduct ride-alongs with drivers.
• Will actively monitor and audit driver activity through Radius and GeoTab as well as trip sheets.

Preferred

• CDL Class A
  • 9 months experience within the past 3 years, OR
  • 2 years’ experience within the last 5 years, OR
  • 5 years’ experience within the last 10 years
• Jockey Experience

In addition to a comprehensive benefit package, a 401(K) Savings Plan with a company match, discounted stock purchase options and performance-based annual cost of living increases, we are proud to offer:

• Comprehensive training and the ability to continue your professional development
• Regional and local Ryder resources to help guide and support as we grow this offering.
• The stability and peace-of-mind that comes with working for a World-Class, Fortune 500 organization that has been in business for over 85 years with over 36,000 employees worldwide.
• Additional day of Paid Time Off for Military Veterans.

We are seeking the best and most promising candidates to provide creativity, agility and superior customer service that will exceed our Customer’s expectation. If you possess a strong work ethic and a burning desire to succeed and grow your career, then we have an opportunity for YOU!

YouMUSTbe willing to commit yourself to align with our core values:Trust, Innovation, Expertise, Collaboration and Safety. The ability to embrace and utilize Technology as part of your daily routine is crucial.

In addition, YOUare the management and professional representative of the Ryder organization.

Essential Functions

• Customer service satisfaction and expectation management
• Staffing performance management and development of exempt and non-exempt employees
• Manage day-to-day planning and scheduling
• Health and Safety Management
• State/Local/Federal regulations compliance

Additional Responsibilities

• Performs other duties as assigned.

Skills and Abilities

• High level analytical ability where problems are unusual and difficult
• Demonstrated technical and professional skills in job-related area
• Off shift support in the event of critical customer network disruption or crisis
• Makes decisions in a timely manner
• Strong oral and written communications skills
• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
• Ability to work independently and as a member of a team
• Flexibility to operate and self-driven to excel in a fast-paced environment
• Capable of multi-tasking, highly organized, with excellent time management skills
• Detail oriented with excellent follow-up practices
• Proficiency in MS Office (Word, Excel, PowerPoint and Access) is required
• Logistics industry knowledge advanced required
• Knowledge and understanding of Customer/Company local and Federal regulations advanced required
• Fundamental knowledge of Supply Chain Management components intermediate required
• Strong knowledge of Manufacturing and Production advanced required

Qualifications

• H.S. diploma/GED required
• Bachelor's degree in Business, Logistics, Supply Chain preferred
• Two (2) years or more relevant experience in supply chain, logistics, warehouse or industry related field required
• One (1) year or more direct supervisory/leadership experience required
• Proficiency in MS Office (Word, Excel, PowerPoint and Access) is required. advanced required

Our people are passionate about what they do, the product they sell, and the customers they serve. If you're looking for an opportunity to be a part of a work family that values collaboration, innovation and dedication, we're the right company for you.

Job Category

Logistics

Our Culture & Commitment

At Ryder, you’re trusted to make an impact—while enjoying room to grow and having a voice that’s heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety.

Your Voice. Your Success. The Future We Build Together.

Compensation Information

Thecompensationofferedtoa candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc.The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/ortype. Compensationranges for the position are below:

Pay Type

Salaried

Minimum Pay Range

$69K

Maximum Pay Range

$72K

Benefits Information

For all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Important Note

Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.

Security Notice for Applicants

Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers.

Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at [e-mail] or 800-793-3754.

Current Employees

If you are a current employee at Ryder, please click here to log in to Workday to apply using the internal application process.