Customer Logistics Supervisor - Dedicated Transportation

Ryder System, Inc.; Charlotte (NC); On-site; USD 65,000 - 68,000; Full time

Job summary

Ryder System, Inc. is seeking a Supervisor to lead a shift in our logistics operations, ensuring safety, efficiency, and alignment with customer expectations. You will coach and develop teams while supporting continuous improvement and achieving KPI targets.

The role emphasizes effective leadership, collaboration with the Logistics Manager, and adherence to safety and process standards within a Fortune 500 environment.

Qualifications

• Requires H.S. Diploma/GED.
• 0 to 1 year of direct supervisory/leadership experience.
• 1 year or more of experience in transportation, warehouse or distribution environment.

Responsibilities

• Supervise, coordinate and oversee day-to-day logistics operations.
• Plan and review logistics processes with the Logistics Manager.
• Establish work schedules and procedures for optimal shift logistics.
• Be accountable for KPI performance in collaboration with customers.
• Conduct regular progress reviews, coach and recognize successes.
• Foster team spirit and diversity/inclusion initiatives.
• Perform performance evaluations and recommend rewards or merit increases.
• Address performance issues and disciplinary actions.
• Implement health & safety initiatives and company policies.
• Orient and equip employees and leads with necessary tools.
• Handle additional duties as assigned.

Skills

Leadership

Planning

Communication

Teamwork

Multitasking

Time management

Detail-oriented

Education

High School Diploma/GED

Job description

Job Description

MOVE YOUR CAREER FORWARD WITH RYDER!

Summary Supervisors are responsible for leading their shift or assigned area of the operation, ensuring work is completed safely, efficiently, and in alignment with customer expectations. They coach, train, develop, and support their teams while driving engagement and accountability. In addition, they play a critical role in continuous improvement efforts, operational excellence, and achieving key customer performance metrics.

In addition to a comprehensive benefit package, a 401(K) Savings Plan with a company match, discounted stock purchase options and performance-based annual cost of living increases, we are proud to offer: Comprehensive training and the ability to continue your professional development Regional and local Ryder resources to help guide and support as we grow this offering. The stability and peace-of-mind that comes with working for a World-Class, Fortune 500 organization that has been in business for over 85 years with over 36,000 employees worldwide. Additional day of Paid Time Off for Military Veterans.

We are seeking the best and most promising candidates to provide creativity, agility and superior customer service that will exceed our Customer’s expectation. If you possess a strong work ethic and a burning desire to succeed and grow your career, then we have an opportunity for YOU! You MUST be willing to commit yourself to align with our core values: Trust, Innovation, Expertise, Collaboration and Safety. The ability to embrace and utilize Technology as part of your daily routine is crucial. In addition, YOU are the management and professional representative of the Ryder organization. If your work experience and/or education aligns with the Requirements and Responsibilities listed below,

Essential Functions

• Supervise, coordinate and oversee day to day logistics operations;
• Plan and review, in collaboration with the Logistics Manager, all logistics processes, ensuring that they meet the company standards and customer service specifications;
• Establish work schedules and procedures and coordinate activities of the workers to ensure optimal shift/team logistics;
• Accountable for site Key Performance Indication (KPI) Working in collaboration with customer in all aspect of operations;
• Meet regularly with team members collectively, as well as on an individual basis to monitor progress towards meeting objectives, track performance, coach and counsel as well as recognizing team and individual successes;
• Cultivate team spirit with a Diversity and Inclusion initiative and promote cooperation by seeking opportunities to improve internal processes;
• Carry out performance evaluations of the team members and recommend performance awards and/or merit increases when appropriate;
• Address performance problems through corrective action and disciplinary process;
• Responsible for implementation of health & safety and security initiatives, practices and behaviors and adherence to company rules and policies;
• Provide appropriate orientation for employees and Lead Hands and give them the information, technology and any material necessary to perform their jobs;
• Additional Responsibilities Performs other duties as assigned.

Skills and Abilities

• Instills commitment to organizational goals
• Strong planning skills
• Required Results oriented
• Required Effective leadership skills Motivating skills
• Required Effective interpersonal skills Diverse team environment
• Required Strong verbal and written communication skills
• Required Possesses a high degree of initiative
• Required Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors).
• Required Ability to work independently and as a member of a team
• Required Flexibility to operate and self-driven to excel in a fast-paced environment
• Required Capable of multi-tasking, highly organized, with excellent time management skills
• Required Detail oriented with excellent follow-up practices
• Required Qualifications H.S. Diploma/GED
• Required 0 to 1 year in direct supervisory/leadership experience
• Required 1 year or more in experience in transportation, warehouse or distribution environment

Preferred Travel No

Job Category Logistics

Our Culture & Commitment

At Ryder, you’re trusted to make an impact-while enjoying room to grow and having a voice that’s heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety. Your Voice. Your Success. The Future We Build Together.

Compensation Information

• Pay Type: Salaried
• Minimum Pay Range: $65,000
• Maximum Pay Range: $67,500

Benefits Information

• Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.
• Additional day of Paid Time Off for Military Veterans.
• comprehensive training and the ability to continue your professional development.
• Regional and local Ryder resources to help guide and support as we grow this offering.
• the stability and peace-of-mind that comes with working for a World-Class, Fortune 500 organization that has been in business for over 85 years with over 36,000 employees worldwide.

Security Notice for Applicants

Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers. Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at [e-mail] or 800-793-3754.

Ryder Pay Transparency Policy

Philadelphia Fair Criminal Records Screening Standards Washington State Fair Chance Act

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.