Customer Logistics Leader

Ryder Supply Chain Solutions; Detroit (MI); On-site; USD 70,000 - 75,000; Full time

Benefits offered by this job

Comprehensive training and development

Region al/local Ryder resources

Discounted stock purchase options

12 weeks paid maternity leave

Additional PTO for military veterans

Job summary

Ryder is seeking a Customer Logistics Manager in Detroit to oversee day-to-day operations within the Dedicated Transportation Solutions business. You will lead a team, manage customer accounts, and drive safety, compliance, and service excellence.

The role emphasizes staff development, scheduling, and collaboration with cross-functional teams, with a focus on delivering operational goals within a Fortune 500 logistics leader.

Qualifications

• H.S. diploma/GED required.
• Bachelor’s degree in Business, Logistics, Supply Chain preferred.
• Two (2) years or more relevant experience in supply chain, logistics, warehouse or industry related field required.
• One (1) year or more direct supervisory/leadership experience required.
• Proficiency in MS Office (Word, Excel, PowerPoint and Access) is required. advanced required.
• Logistics industry knowledge advanced required.
• Knowledge and understanding of Customer/Company local and Federal regulations. advanced required.
• Fundamental knowledge of Supply Chain Management components. intermediate required.
• Strong knowledge of Manufacturing and Production advanced required.

Responsibilities

• Customer service satisfaction and expectation management
• Staffing performance management and development of exempt and non-exempt employees
• Manage day-to-day planning and scheduling
• Health and Safety Management
• State/Local/Federal regulations compliance
• Performs other duties as assigned.

Skills

Staff management

Customer service

Analytical ability

MS Office

Communication

Education

Bachelor’s degree in Business or Logistics

H.S. diploma/GED

Tools

MS Office

Job description

Ryder is seeking a Customer Logistics Manager in Detroit to oversee day-to-day operations within the Dedicated Transportation Solutions business. You will lead a team, manage customer accounts, and drive safety, compliance, and service excellence.

The role emphasizes staff development, scheduling, and collaboration with cross-functional teams, with a focus on delivering operational goals within a Fortune 500 logistics leader.