Customer Logistics Lead - Hybrid, Drive Operations & Growth

The J.M. Smucker Co.; Orrville (OH); Híbrido; USD 90.000 - 130.000; Jornada completa

Descripción de la vacante

The J.M. Smucker Co. is seeking a Customer Logistics Manager in Orrville, OH. This hybrid role involves leading a team of logistics professionals and coordinating with third-party brokers to ensure order accuracy, timely delivery, and strong performance against service metrics.

Candidates should have a Bachelor’s degree and 5+ years in logistics or supply chain roles, with advanced Excel skills and a proven ability to develop teams and improve processes.

Formación

• Bachelor’s degree required.
• Minimum 5 years of related business experience.
• Strong analytical, problem solving and decision-making skills.
• Excellent communication and listening skills.
• Good presentation and facilitation skills.
• Understanding of the supply chain process and order management systems.
• Ability to manage multiple priorities and collaborate with other departments.

Responsabilidades

• Lead and support day-to-day activities of the logistics team and third-party brokers to meet key order-related metrics.
• Collaborate with internal and external partners; drive issue resolution and relationship building.
• Participate in hiring and staffing decisions; coach and develop team members; conduct performance appraisals.
• Drive continuous improvement across order-to-cash processes and supply chain efficiencies, including AR and service metrics.

Conocimientos

Analytical thinking

Communication

Problem solving

Presentation skills

Team leadership

Prioritization

Educación

Bachelor’s degree

Herramientas

Excel (V-Lookup, Pivot)

Descripción del empleo

The J.M. Smucker Co. is seeking a Customer Logistics Manager in Orrville, OH. This hybrid role involves leading a team of logistics professionals and coordinating with third-party brokers to ensure order accuracy, timely delivery, and strong performance against service metrics.

Candidates should have a Bachelor’s degree and 5+ years in logistics or supply chain roles, with advanced Excel skills and a proven ability to develop teams and improve processes.