Customer Logistics Lead - 1st/2nd Shift

Ryder System, Inc.; Normal (IL); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Stock purchase plan

Employee discounts

Paid time off

Maternity leave

Job summary

Ryder System, Inc. in Normal, IL is seeking a Customer Logistics Manager to lead the day‑to‑day operations within the supply chain function and manage a team of direct reports. You will drive achievement of daily operational goals while ensuring service levels and cost targets are met.

The role emphasizes leadership, scheduling, safety, and regulatory compliance, with occasional on‑call support for network disruptions. Applicants should have logistics experience and strong communication skills.

Qualifications

• HS diploma or GED required.
• Bachelor's degree in Business, Logistics, Supply Chain preferred.
• Two or more years of relevant experience in supply chain, logistics, or warehouse.
• One or more years of direct supervisory/leadership experience.
• Proficiency in MS Office is required – advanced.
• Logistics industry knowledge – advanced.
• Knowledge of local and Federal regulations – advanced.
• Fundamental knowledge of Supply Chain Management components – intermediate.
• Strong knowledge of Manufacturing and Production – advanced.

Responsibilities

• Oversee day‑to‑day operations and account management.
• Lead and develop exempt and non‑exempt staff.
• Plan and schedule daily activities and staffing.
• Ensure health and safety compliance across operations.
• Adhere to state/local/federal regulations.

Skills

Customer service

Team leadership

Scheduling

Safety compliance

MS Office

Analytical skills

Communication

Problem solving

Crisis management

Education

HS Diploma

Bachelor's degree

Tools

MS Office

Excel

PowerPoint

Access

Job description

Ryder System, Inc. in Normal, IL is seeking a Customer Logistics Manager to lead the day‑to‑day operations within the supply chain function and manage a team of direct reports. You will drive achievement of daily operational goals while ensuring service levels and cost targets are met.

The role emphasizes leadership, scheduling, safety, and regulatory compliance, with occasional on‑call support for network disruptions. Applicants should have logistics experience and strong communication skills.