Customer Intelligence & Sales Operations Internship

Wandercraft; New York (NY); On-site; USD 25,000 - 31,000; Part time

Job summary

Wandercraft invites a Customer Intelligence & Sales Operations Intern to work under USA and Europe Business Directors. You will structure sales operations, source prospects, and map field activities across regions.

You'll contribute to CRM optimization (HubSpot), data harmonization, and dashboards, while supporting market analysis and new business development in a fast-growing MedTech environment.

Qualifications

• Pursuing a Bachelor's+4/5 degree (business school, engineering school or university).
• Comfortable with data tools and CRM platforms; eager to work across regions (USA/Europe).
• Fluent English required; French or another European language is a plus.

Responsibilities

• Support and improve sales processes across USA/Europe regions.
• Source qualified prospects via databases, trade shows, LinkedIn, and AI tools.
• Organize pre-qualification meetings with healthcare institutions and map field team needs.
• Harmonize customer data across France, US and Europe; improve dashboards and pipeline tracking.
• Produce performance reports and ad hoc analyses (KPIs, forecasting).
• Contribute to CRM optimization (HubSpot) and assist migration from Monday to HubSpot; prepare user guides and train teams.
• Provide regular reporting on prospecting activity to USA/Europe Business Directors.

Skills

Fluent English

Initiative-taking

Strong communication

Organized

Fast learner

Education

Bachelor's+4/5 degree

Tools

Excel/Google Sheets

PowerPoint

HubSpot

ChatGPT/Claude

Job description

As a Customer Intelligence & Sales Operations Intern, you will be supervised by our Business Directors for the USA and Europe regions. You will work on concrete missions, spanning the structuring of sales operations and the active development of new clients:

Supporting and improving sales processes

• Actively sourcing qualified prospects (via databases, trade shows, LinkedIn, AI tools, etc.)

• Organizing and taking part in pre-qualification meetings with healthcare institutions

• Preparing and optimizing, using AI and other tools, the mapping for field teams (institution profiles, prospect qualification, identification of key decision makers)

• Collaborating with the France, US and Europe teams to harmonize customer data across both regions

• Improving the Sales teams’ tracking dashboards to streamline field teams’ day-to-day work and improve pipeline tracking

• Producing performance reports and ad hoc analyses (KPIs, forecasting)

• Contributing to CRM optimization (HubSpot)

• Contributing to the migration from Monday to HubSpot (CRM), producing the practical user guide, and training teams on the new processes

Customer Intelligence

• Mapping and enriching our client and prospect database (healthcare institutions, decision makers, clinical specialties…), particularly for large hospital groups

• Analyzing market segments, institution profiles, activity volumes and purchasing trends

• Processing and qualifying inbound leads (mapping)

• Monitoring the competition and identifying targeted prospecting opportunities

Business Development

• Identifying and actively prospecting new potential clients (hospitals, rehabilitation centers, healthcare groups) beyond the existing pipeline

• Handling outreach and scheduling commercial meetings, making first contact with identified prospects

• Contributing to the exploration of new markets and segments (new geographic areas, new types of institutions) in line with Wandercraft’s growth strategy

• Providing regular reporting on prospecting activity to the USA/Europe Business Directors

Desired Qualities:Organized, methodical and process-orientedCurious and open-mindedFast learner, thriving in complex environmentsEnjoys client contact and has an appetite for business prospectingDesired Profile:Student pursuing a Bachelor’s+4/5 degree (business school, engineering school or university)Strong interest in health, tech and innovationComfortable with Excel/Google Sheets, PowerPoint, HubSpot and ChatGPT/ClaudeInitiative-taking and strong communication skillsInterest in sales and business development (people skills, enjoys closing deals)Fluent English required (working language with the US team)French or another European language is a plusWhy join Wandercraft?Join an international, fast-growing leader in robotic MedTechWork for an impact-driven company serving patientsThrive in a dynamic, multicultural environment focused on innovationCross-functional learning opportunities (sales, strategy, product, healthcare…)Location: New York City (Manhattan) or Paris (75013)Contract: VIE / 6-month Internship