Customer Insights Research Associate

Energy Innovation Corp; Oklahoma City (OK); On-site; USD 59,000 - 77,000; Full time

Job summary

Retail Partners in Oklahoma City is seeking a Research Assistant on a five-year program with a salary range of $59,000 to $77,000. The role includes a temporary schedule and a mid-level stake in the company’s future, with mentorship and opportunities for growth in a fast-moving environment.

Located at Retail Partners' Oklahoma City headquarters, this entrepreneurial team aims to fix issues quickly, balancing presentation skills and emotional intelligence while keeping processes lightweight.

Qualifications

• Ownership mindset and willingness to take on new responsibilities.
• Networking skills colleagues rely on.
• Professionalism, integrity, and discretion with sensitive information.
• At least 5 years building expertise within the general space.
• Familiarity with temporary schedules and team norms at Retail Partners.
• Integrity to acknowledge mistakes first.
• Comfort making general decisions in an Oklahoma market.

Responsibilities

• Bridge analytical thinking and resilience so neither team works in the dark.
• Pair emotional intelligence fluency with the patience to explain it plainly.
• Collaborate with cross-functional teams across Retail Partners to hit shared goals.
• Guard the Retail Partners customer experience through every Customer Service change.
• Document the why, not just the what, behind every Customer Service decision.
• Trim Professionalism processes that have quietly outlived their purpose.
• Keep Retail Partners leadership honest with numbers they can act on.
• Partner with peers to troubleshoot issues and share practical knowledge.

Skills

Ownership

Networking

Professionalism

5+ years experience

Temporary schedules

Accountability

Decision making

Job description

Retail Partners in Oklahoma City is seeking a Research Assistant on a five-year program with a salary range of $59,000 to $77,000. The role includes a temporary schedule and a mid-level stake in the company’s future, with mentorship and opportunities for growth in a fast-moving environment.

Located at Retail Partners' Oklahoma City headquarters, this entrepreneurial team aims to fix issues quickly, balancing presentation skills and emotional intelligence while keeping processes lightweight.