Customer Insights & Market Research Manager (Remote)

Redolent Infotech Pvt. Ltd.; San Bruno (CA); On-site; USD 90,000 - 120,000; Full time

Job summary

Walmart Connect is seeking a Market Research Manager/Analyst- Customer Insights in San Bruno, CA, with remote options. The role entails managing research projects, designing surveys, and delivering actionable insights across Analytics, Sales, and Marketing teams.

The ideal candidate will bring strong interpersonal and presentation skills, at least 5 years in consumer research, and experience with survey tools such as SurveyMonkey. This is a contract role with diverse stakeholder exposure.

Qualifications

• Bachelor's degree in business, marketing, analytics or related field with 5+ years of consumer research experience.
• Experience in attitude/usage testing, concept testing and satisfaction studies.
• Strong analytical, writing and presentation skills; ability to present to leadership.

Responsibilities

• Partner with teams to develop internal and external surveys.
• Collaborate on research plans and survey methodology.
• Design questionnaires and program surveys.
• Manage day-to-day projects with internal teams and vendors.
• Write reports with actionable next steps and recommendations.
• Present findings and recommendations to stakeholders.
• Evaluate surveys and methods to improve future efforts.

Skills

Market research

Survey design

Project management

Interpersonal skills

Presentation skills

Stakeholder communication

Analytical writing

Education

Bachelor's degree in business/marketing/analytics

Tools

SurveyMonkey

Job description

Walmart Connect is seeking a Market Research Manager/Analyst- Customer Insights in San Bruno, CA, with remote options. The role entails managing research projects, designing surveys, and delivering actionable insights across Analytics, Sales, and Marketing teams.

The ideal candidate will bring strong interpersonal and presentation skills, at least 5 years in consumer research, and experience with survey tools such as SurveyMonkey. This is a contract role with diverse stakeholder exposure.