Customer Information System Administrator

AES Corporation; Moraine (OH); On-site; USD 90,000 - 120,000; Full time

Job summary

AES Corporation is seeking a System Analyst to support Customer Information Systems for the AES US Utility Business. Under supervision, you will assess, plan, and design functional/technical solutions and coordinate integrations with CIS and other systems and channels.

The ideal candidate has an associate degree in computer science, at least three years of business analysis experience, SAP-ISU exposure, and proven ability to manage projects, troubleshoot, and communicate across teams in a 24/7

Qualifications

• Associate degree in computer science or related field from an accredited program.
• 3+ years of verifiable experience as a business analyst in a large multinational firm.
• Experience with SAP-ISU and customer billing workflows.
• Experience across full software project lifecycle (design, development, testing, QA, support).
• Strong project management, analytical, and communication skills.

Responsibilities

• Define and implement CIS roadmap with IT and business partners.
• Manage integrations between CIS and other systems.
• Ensure ITGC-compliant change and security processes.
• Provide on-call support for 24x7 application operations.
• Coordinate design reviews and validate technology solutions.

Skills

Business analysis

Project management

Analytical skills

Team collaboration

Communication skills

Education

Associate degree in Computer Science or related field

Bachelor's degree in Computer Science or Information Systems (preferred)

Tools

SAP-ISU

Job description

Are you ready to be part of a company that's not just talking about the future, but actively shaping it? Join The AES Corporation, the largest US-based global power company with a team of 8,300 employees across 12 countries.AES has been ranked #1 by BloombergNEF in renewable energy sales to corporations in the US and Americas for five consecutive years, providing electricity for millions of people worldwide.We are proud to foster a strong workplace culture, earning prominent positions in Great Place to Work rankings across the markets where we operate. AES was also named one of the World’s Most Ethical Companies for the 13th consecutive year in 2026, highlighting our dedication to integrity, transparency, and responsible business practices.Our spirit of innovation continues to earn industry recognition. AES is the only seven-time winner of the Edison Electric Institute’s Edison Awards in the twenty-first century, a distinction honoring global leadership in advancing the electric power industry.If you're ready to be part of a company that's not just adapting to change, but driving it, AES is the place for you. We're not just building a more sustainable future, we're powering it. Apply now and energize your career with a true leader in global energy.POSITION SCOPE:Under general supervision, the System Analyst will be engaged in the assessment, planning, and design of functional/technical solutions in support of the business operations for the Customer Applications of the AES US Utility Business. Responsibilities may also include participation in component and data architecture design, performance monitoring, product evaluation and building recommendations.This position will also be responsible for defining, managing, and executing budgets to ensure the Customer Information Systems operate reliably 24/7, as well as implementing application enhancements that improve business performance and operational efficiency.PRIMARY RESPONSIBILITIES:Work with internal business and digital partners to define, understand and implement Customer Information System RoadmapWork with internal and external partners to manage integrations between CIS and other systems or channelsEnsure Change and Security Management Process are being performed under ITGC compliance rulesDrive the design of technology solutions to include development, testing and business requirements of internal customersValidate final technology solutions and ensure the associated design is compliant with the system architectural standards and aligned with business strategies and goals.Problem resolution and on-call support will be required as part of 24x7 application supportBASIC REQUIREMENTS:Candidates must have an associate’s degree in computer science, or a related field from an accredited college and/or universityMinimum of three (3) years’ recent verifiable experience in a similar business analyst position with a large multi-national firm.Previous recent verifiable experience working with Customer Billing using SAP-ISU.Must have three (3) years of recent verifiable experience in full lifecycle of custom software projects building design, development, testing, quality assurance, support, enhancement, and maintenance.Must have the ability to perform technical project management to achieve expected results in a timely fashionCandidates must have strong analytical skills and good business process knowledge to include strong computer skillsWill be asked to provide recent verifiable examples of strong troubleshooting and problem-solving skillsMust demonstrate excellent teamwork, documentation, and communication skills (both oral and written)PREFERRED SKILLS:Bachelor’s degree in computer science, Information Systems, or a related fieldPrevious Electric Utility experience a major plusAbility to act as a team leader and project managerAbility to quickly adapt to changing business needsAES is an Equal Opportunity Employer who is committed to building strength and delivering long-term sustainability through diversity and inclusion. Respecting all backgrounds, differences and perspectives enables us to improve the lives of our people, customers, suppliers, contractors, and the communities in which we live and work. All qualified applicants will receive consideration for employment without regard to sex, sexual orientation, gender, gender identity and/or expression, race, national origin, ethnicity, age, religion, marital status, physical or mental disability, pregnancy, childbirth, or related medical condition, military or veteran status, or any other characteristic protected under applicable law. E-Verify Notice: AES will provide the Social Security Administration (SSA) and if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.