Customer Information Specialist

Schneider National; Green Bay (WI); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

Company paid life insurance

401(k) savings plan with company match

Paid time off and paid holidays

Incentive pay program

Tuition reimbursement

See full list of information technolgy

Job summary

Schneider National is seeking a Customer Information Specialist in Green Bay to ensure data accuracy and compliance across Schneider’s systems. You will work with internal teams and external customers to maintain data integrity and secure access management.

Responsibilities include data quality enforcement, process support for customer information enhancements, and auditing to resolve data quality issues, while documenting changes for continuous improvement and adherence to security policies.

Qualifications

• Must have a high school diploma or GED.
• 1 year of relevant work experience required.
• Experience with Microsoft applications, including Excel and Word.

Responsibilities

• Ensure customer data complies with established data quality rules and standards.
• Provide support to process teams on enhancements and modifications of customer information and technology.
• Research, validate and understand the effects of inactivating customer profiles.
• Perform customer data auditing functions, including resolving data inconsistencies and data quality issues.
• Document processes, updates and changes to support continuous improvements.
• Perform security changes, including access updates and role modifications, in accordance with security policies.

Skills

Microsoft Excel

Microsoft Word

Data entry

Education

HS Diploma or GED

Tools

Microsoft Office Suite

Job description

Job overview

Schneider is seeking a Customer Information Specialist in Green Bay to ensure data accuracy and compliance within Schneider’s systems. The Customer Information Specialist will work directly with internal teams and external customers to maintain data integrity, ensure accurate system integration, secure access management and align with enterprise data standards.

Responsibilities

• Ensure customer data complies with established data quality rules and standards.
• Provide support to process teams on enhancements and modifications of customer information and technology.
• Research, validate and understand the effects of inactivating customer profiles.
• Perform customer data auditing functions, including resolving data inconsistencies and data quality issues.
• Document processes, updates and changes to support continuous improvements.
• Perform security changes, including access updates and role modifications, in accordance with security policies.

Skills and qualifications

• High school diploma or GED.
• 1 year of relevant work experience.
• Experience with Microsoft applications, including Excel and Word.

Pay and benefits

• Medical, dental and vision insurance.
• Company paid life insurance.
• 401(k) savings plan with company match.
• Paid time off and paid holidays.
• Results-based incentive pay program where you can earn above and beyond your base pay.
• Tuition reimbursement.
• See full list of information technology benefits.

Schneider's inclusive culture

Our history has taught us that treating everyone with dignity and respect is vital to our ongoing success. We embrace and seek out diversity that is inclusive of thought, race, ethnicity, national origin, sex, gender, gender expression, age, religion, sexual orientation, ability, medical condition, veteran or military status, experience and background. This diversity and openness ensures all associates have equal access to opportunities and resources to contribute fully to the organization's success, and it fuels innovation, improves strategic thinking and cultivates leadership. Any applicant may request a reasonable accommodation to complete a job application, pre-employment testing, or job interview or to otherwise participate in the hiring process consistent with the Americans with Disabilities Act (ADA) by contacting their Recruiter, Human Resources Business Partner, and/or Human Resources Leave Administration.