Customer-Impact Software Readiness Engineer III

Semiconductor Engineering; Fremont, Northern (CA, KY); Hybrid; USD 120,000 - 180,000; Full time

Job summary

Lam in the Product Support group is seeking a Software Engineer to bridge field and engineering teams, delivering customer-ready software through deep troubleshooting and hands-on validation in the lab. You will test in simulators and collaborate across functions to support new product introductions at customer sites globally.

The role has a meaningful impact on Lam’s installed base and product portfolio, ensuring high-quality outcomes where it matters most—at the customer site.

Responsibilities

• Bridge between field and other engineering teams to deliver customer-ready software.
• Perform deep technical troubleshooting and validation in the lab.
• Conduct simulator testing and collaborate with cross-functional engineering teams.
• Support new product and feature introductions at customer sites across products and platforms.

Job description

Lam in the Product Support group is seeking a Software Engineer to bridge field and engineering teams, delivering customer-ready software through deep troubleshooting and hands-on validation in the lab. You will test in simulators and collaborate across functions to support new product introductions at customer sites globally.

The role has a meaningful impact on Lam’s installed base and product portfolio, ensuring high-quality outcomes where it matters most—at the customer site.