Customer Growth Strategy Architect

Accenture; New York (NY); On-site; USD 66,000 - 188,000; Full time

Job summary

Accenture Song seeks a seasoned professional to support the development and delivery of customer-led growth strategies. You will identify opportunities, validate ideas, and help plan market launches while collaborating closely with managers and client teams to translate insights into market-ready propositions.

The role emphasizes research, rapid testing with customers, and building business cases. Strong communication and experience with AI/GenAI are valued assets in a fast-paced consulting

Qualifications

• 3+ years in strategy consulting, corporate innovation, or customer insight roles focusing on customer growth for retail or consumer goods.

Responsibilities

• Conduct research and analysis on customer needs, market trends, and competitive activity.
• Execute rapid testing protocols with real and synthetic customers to validate concepts.
• Synthesize findings into actionable recommendations for prioritization and launch.
• Collaborate with design, product, and marketing functions to shape propositions.
• Assist in building business cases for high-priority growth opportunities.

Skills

Strategy consulting

Customer growth

Market research

Quantitative analysis

Communication

GenAI awareness

Education

MBA or relevant innovation program

Job description

Accenture Song seeks a seasoned professional to support the development and delivery of customer-led growth strategies. You will identify opportunities, validate ideas, and help plan market launches while collaborating closely with managers and client teams to translate insights into market-ready propositions.

The role emphasizes research, rapid testing with customers, and building business cases. Strong communication and experience with AI/GenAI are valued assets in a fast-paced consulting