Customer Growth & Relations Specialist

Bill Pool; Jacksonville (FL); Presencial; USD 42.000 - 66.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Licensing paid by agency

Opportunity for advancement

Paid time off

Training & development

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Descripción de la vacante

Bill Pool - State Farm Agent is seeking an Account Representative in Jacksonville, FL. The role focuses on growing the agency through strong customer relations and acting as a liaison between customer needs and agency departments.

You will proactively market relevant products and services, develop leads, and build lasting customer relationships while delivering prompt, friendly service and maintaining a positive, results-driven mindset.

Formación

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.

Responsabilidades

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

Conocimientos

Sales experience

Customer relationships

Marketing interest

Communication skills

Customer service

Active listening

Descripción del empleo

Bill Pool - State Farm Agent is seeking an Account Representative in Jacksonville, FL. The role focuses on growing the agency through strong customer relations and acting as a liaison between customer needs and agency departments.

You will proactively market relevant products and services, develop leads, and build lasting customer relationships while delivering prompt, friendly service and maintaining a positive, results-driven mindset.