Customer Growth & Advocacy Manager

Redwood Logistics; Chicago (IL); Hybrid; USD 80,000 - 99,000; Full time

Benefits offered by this job

Employee referral bonus program

Paid parental leave

Medical, dental, vision and 401k plans

Job summary

A leading logistics company in Chicago is seeking a Customer Marketing Manager to develop marketing programs that enhance customer engagement and drive revenue growth. The ideal candidate will have a Bachelor's degree in marketing and over five years of experience in customer marketing, focusing on B2B environments. They will manage comprehensive strategies to foster customer relationships and increase product adoption. This full-time position offers a hybrid work environment with a salary range of $80,000 to $99,000, eligible for performance incentives.

Qualifications

• 5+ years of experience in Customer Marketing, Customer Success Marketing, or Lifecycle Marketing within B2B environments.
• Experience within the Logistics, Supply Chain, or SaaS industries preferred.
• Exceptional written and verbal skills for executive communications.

Responsibilities

• Own a comprehensive customer marketing strategy and plan across the lifecycle.
• Define goals, success metrics, and reporting for customer programs.
• Design and execute targeted campaigns to drive product adoption.

Skills

Customer storytelling

B2B marketing experience

Relationship cultivation

Salesforce proficiency

HubSpot/Marketo experience

Education

Bachelor's Degree in Marketing, Communications, Business, or related field

Job description

A leading logistics company in Chicago is seeking a Customer Marketing Manager to develop marketing programs that enhance customer engagement and drive revenue growth. The ideal candidate will have a Bachelor's degree in marketing and over five years of experience in customer marketing, focusing on B2B environments. They will manage comprehensive strategies to foster customer relationships and increase product adoption. This full-time position offers a hybrid work environment with a salary range of $80,000 to $99,000, eligible for performance incentives.