Customer-Focused Universal Banker

First Peoples Bank; Senoia (GA); On-site; USD 34,000 - 42,000; Full time

Job summary

First Peoples Bank in Senoia, GA is seeking a Universal Banker to deliver personalized banking solutions, handle account services, and promote bank products to meet customer needs at the Senoia branch.

This role blends teller and personal banker responsibilities, including processing transactions, assisting with online and mobile banking, and building lasting customer relationships. Compliance with BSA, CIP, OFAC, and Fair Lending is required, with ongoing training and development opportunities.

Qualifications

• One year of experience in banking, customer service, or a related field.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Commitment to fostering a collaborative team environment with a positive approach
• Effective problem-solving skills and the ability to work well under supervision.
• Excellent verbal and written communication abilities.
• Meticulous attention to detail and reliable organizational skills.
• Ability to multitask and meet strict deadlines in a fast-paced environment.
• Flexibility to work weekends and adjust schedules as needed.
• Consistent and dependable attendance is vital to meeting the needs of this role.

Responsibilities

• Provide a welcoming and professional customer experience, both in-person and over the phone.
• Proactively identify customer needs and recommend appropriate products and services.
• Research and resolve customer inquiries with care and efficiency.
• Open, maintain, and service various account types, including checking, savings, and certificates of deposit.
• Assist with safe deposit box services.
• Process teller transactions accurately and efficiently by handling cash recyclers, branch capture systems, cash counters, and cash advance equipment.
• Assist customers with online and mobile banking services, troubleshooting issues as needed.
• Comply with all Bank policies, procedures, and relevant regulations to include, but are not limited to BSA, CIP, OFAC, and Fair Lending.
• Complete all required training promptly and participate in ongoing development opportunities.
• Perform additional duties as assigned.

Skills

Microsoft Office

Communication skills

Problem solving

multitasking

Attendance reliability

Teamwork

Detail oriented

Tools

Microsoft Office Suite

Job description

First Peoples Bank in Senoia, GA is seeking a Universal Banker to deliver personalized banking solutions, handle account services, and promote bank products to meet customer needs at the Senoia branch.

This role blends teller and personal banker responsibilities, including processing transactions, assisting with online and mobile banking, and building lasting customer relationships. Compliance with BSA, CIP, OFAC, and Fair Lending is required, with ongoing training and development opportunities.