Client-Centric Banker: Teller & Solutions

Firstpeoplesbank; Senoia (GA); On-site; USD 36,000 - 48,000; Full time

Job summary

Firstpeoplesbank in Senoia, GA is seeking a Universal Banker to blend teller and personal banker duties. You will deliver personalized banking solutions, handle account services, process transactions, and promote bank products to meet customer needs and support the branch's success.

In this role you will open and service various account types, assist with online banking, and ensure compliance with BSA, CIP, OFAC, and Fair Lending requirements.

Qualifications

• One year of experience in banking, customer service, or a related field.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Commitment to fostering a collaborative team environment with a positive approach.
• Effective problem-solving skills and the ability to work well under supervision.
• Excellent verbal and written communication abilities.
• Meticulous attention to detail and reliable organizational skills.
• Ability to multitask and meet strict deadlines in a fast-paced environment.
• Flexibility to work weekends and adjust schedules as needed.

Responsibilities

• Provide a welcoming and professional customer experience, both in-person and over the phone.
• Proactively identify customer needs and recommend appropriate products and services.
• Research and resolve customer inquiries with care and efficiency.
• Open, maintain, and service various account types, including checking, savings, and certificates of deposit.
• Assist with safe deposit box services.
• Process teller transactions accurately and efficiently by handling cash recyclers, branch capture systems, cash counters, and cash advance equipment.
• Assist customers with online and mobile banking services, troubleshooting issues as needed.
• Comply with all Bank policies, procedures, and relevant regulations to include, but are not limited to BSA, CIP, OFAC, and Fair Lending.
• Complete all required training promptly and participate in ongoing development opportunities.
• Perform additional duties as assigned.

Skills

Customer service

MS Office

Team collaboration

Problem solving

Communication skills

Attention to detail

Multitasking

Weekend availability

Job description

Firstpeoplesbank in Senoia, GA is seeking a Universal Banker to blend teller and personal banker duties. You will deliver personalized banking solutions, handle account services, process transactions, and promote bank products to meet customer needs and support the branch's success.

In this role you will open and service various account types, assist with online banking, and ensure compliance with BSA, CIP, OFAC, and Fair Lending requirements.