Customer-Focused Teller: Growth, Digital Tools & Team Impact

Associated Bank - Corp; Hayward (WI); On-site; USD 23,419 - 31,629; Full time

Benefits offered by this job

401(k) plan

Pension plan

Paid time off

Job summary

Associated Bank is seeking a Teller to provide exceptional service and support during customer interactions, accurately processing transactions and promoting financial solutions. The role emphasizes collaboration, integrity, and community impact within a front-line banking environment.

The position requires a high school diploma or equivalent and up to 2 years of customer service experience, with preference for retail banking or cash handling background.

Qualifications

• High school diploma or equivalent combination of education and experience.
• Up to 2 years of demonstrated customer service experience.
• Experience in retail banking, cash handling, or financial services.

Responsibilities

• Deliver friendly, professional customer service that reflects Associated Bank's brand promise.
• Accurately and efficiently process customer transactions while following all policies and procedures.
• Identify customer needs and refer them to colleagues for additional financial solutions.
• Promote current offers, products, and services that benefit customers.
• Answer questions and resolve customer concerns with professionalism and care.
• Support daily branch operations, including servicing vaults, night drops, and ATMs as assigned.
• Demonstrate and educate customers on digital and self-service banking tools.
• Collaborate with team members across multiple branches to ensure seamless service.

Skills

Customer service

Cash handling

Retail banking

Education

High school diploma or equivalent

Job description

Associated Bank is seeking a Teller to provide exceptional service and support during customer interactions, accurately processing transactions and promoting financial solutions. The role emphasizes collaboration, integrity, and community impact within a front-line banking environment.

The position requires a high school diploma or equivalent and up to 2 years of customer service experience, with preference for retail banking or cash handling background.