Customer-Focused Teller - Growth & Community Impact

Bank First Co.; Valders (WI); On-site; USD 21,000 - 30,000; Full time

Job summary

Bank First in Valders, Wisconsin, is hiring a Branch Teller to deliver exceptional customer service, handle transactions accurately, and balance a cash drawer daily. You'll identify customer needs, recommend appropriate banking products, and follow Know Your Customer guidelines while maintaining compliance with bank policies and procedures.

You'll be part of a team that values relationships with guests and communities, contributing to a friendly, efficient branch operation and ongoing

Qualifications

• High school diploma or equivalent.
• Strong communication and interpersonal skills.
• Proficiency in Microsoft Word and Excel.
• Excellent organizational skills.

Responsibilities

• Provide exceptional customer service.
• Process transactions accurately and efficiently.
• Balance cash drawer daily.
• Identify customer needs and suggest appropriate products or services.
• Follow established Know Your Customer guidelines to properly identify customers.
• Adhere to all rules and regulations.
• Primary contact for customers’ daily banking needs including deposits, withdrawals, payments, check cashing, etc.
• Complete Image Capture as needed.
• Respond to customer calls and inquiries; transfer calls appropriately when needed.
• Assist customers with entry into Safe Deposit Boxes.
• Update customer information as needed (name, address, phone number, email address, etc.).
• Maintain efficiency with cash drawer, keeping only minimum cash needed.
• May balance ATM.
• Assist with branch reporting including bank secrecy act log and other bank and mandated reports.

Skills

Strong communication

Interpersonal skills

Excellent organizational skills

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Job description

Bank First in Valders, Wisconsin, is hiring a Branch Teller to deliver exceptional customer service, handle transactions accurately, and balance a cash drawer daily. You'll identify customer needs, recommend appropriate banking products, and follow Know Your Customer guidelines while maintaining compliance with bank policies and procedures.

You'll be part of a team that values relationships with guests and communities, contributing to a friendly, efficient branch operation and ongoing