Customer-Focused Bank Teller: Growth & Community Impact

Associated Bank; Madison (WI); On-site; USD 48,712,000 - 65,790,000; Full time

Benefits offered by this job

Retirement savings including 401(k)

Pension plans

Paid time off

Diversity-focused Colleague Resource G

Competitive salaries with development

Bonus benefits including wellness, par

Employee stock purchase plan

Military benefits

Personal banking, loans, investments

Job summary

Associated Bank in Madison, WI seeks a Teller to provide exceptional service, process transactions accurately, identify opportunities, and promote financial solutions. Grow banking knowledge while contributing to a team that values collaboration, integrity, and community impact.

In this front-line role you’ll handle daily branch operations, support digital tools, and collaborate with colleagues across branches to ensure seamless service.

Qualifications

• High school diploma or equivalent combination of education and experience.
• Up to 2 years of demonstrated customer service experience.
• Experience in retail banking, cash handling, or financial services.

Responsibilities

• Deliver friendly, professional customer service that reflects Associated Bank’s brand promise.
• Accurately and efficiently process customer transactions while following all policies and procedures.
• Identify customer needs and refer them to colleagues for additional financial solutions.
• Promote current offers, products, and services that benefit customers.
• Answer questions and resolve customer concerns with professionalism and care.
• Support daily branch operations, including servicing vaults, night drops, and ATMs as assigned.
• Demonstrate and educate customers on digital and self-service banking tools.
• Collaborate with team members across multiple branches to ensure seamless service.

Skills

Customer service

Education

High school diploma

Job description

Associated Bank in Madison, WI seeks a Teller to provide exceptional service, process transactions accurately, identify opportunities, and promote financial solutions. Grow banking knowledge while contributing to a team that values collaboration, integrity, and community impact.

In this front-line role you’ll handle daily branch operations, support digital tools, and collaborate with colleagues across branches to ensure seamless service.