Customer-Focused Teller: Growth & Community Impact

Citizens; South Burlington (VT); On-site; USD 2,847,000 - 3,510,000; Full time

Benefits offered by this job

Volunteer time off

401K with match

Education reimbursement

Health, dental & vision coverage

Job summary

Citizens in South Burlington, VT is seeking a Teller who greets customers, assists with mobile app and ATM transactions, and delivers personalized financial guidance. You will connect customers to Bankers and stay compliant with policies.

Starting pay is $21 per hour and up, with benefits including health coverage, 401K match, education assistance, and volunteer time off. Strong communication and relationship-building are essential in this role.

Qualifications

• High School degree or GED required.
• Minimum 6 months of experience processing transactions.
• Minimum 1 year of customer experience and product referrals.
• Strong listening and communication skills.
• Ability to build long-term customer relationships.
• Problem solving to provide solutions.
• Customer-centric to deliver exceptional service.
• Comfort with using digital technology to support business goals.
• Ability to work branch hours including weekends/evenings.
• Video interview assessment after applying within 7 days.

Responsibilities

• Greet customers in lobbies and assist with mobile app/ATM usage to complete transactions.
• Provide personalized advice and connect customers to Bankers for next steps.
• Educate customers on Citizens products and answer questions while following policies.
• Maintain proper cash handling and adhere to state/local regulations.

Skills

Listening skills

Communication skills

Customer relationship

Tech comfort

Education

High School diploma or GED

Job description

Citizens in South Burlington, VT is seeking a Teller who greets customers, assists with mobile app and ATM transactions, and delivers personalized financial guidance. You will connect customers to Bankers and stay compliant with policies.

Starting pay is $21 per hour and up, with benefits including health coverage, 401K match, education assistance, and volunteer time off. Strong communication and relationship-building are essential in this role.