Customer-Focused Teller: Growth, Benefits & 40-Hour Week

Land-of-Lincoln-Credit-Unio; Effingham (IL); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401k

Paid time off

Paid holidays

Parental leave

Disability leave

Tuition assistance

Fitness programs

Referral bonus

Job summary

Land of Lincoln Credit Union is seeking a diligent Teller to provide exceptional member service and perform accurate transactions. You will handle deposits, withdrawals, payments, and cross-sell credit union services while maintaining confidentiality and professionalism.

The role requires attention to detail, teamwork, and the ability to navigate multiple computer programs. Strong knowledge of products/services and compliance with policies are essential, with full-time hours typically 40 per

Qualifications

• High School Diploma or equivalent.
• Availability during branch hours and to work at alternate Branch locations if/when assigned.

Responsibilities

• Reflects the credit union's core values in daily activities and when representing the credit union.
• Greet and welcome members courteously and process accurate member transactions promptly.
• Receive deposits, verify amounts, and enter transactions into computer records.
• Cash share drafts and process withdrawals after verification of signatures and balances.
• Assist with mail or email transactions when available.
• Maintain up-to-date knowledge of all credit union products/services and related policies.
• Promote cross-selling of loans, IRAs, certificates, debit/credit cards, and online banking.
• Receive payments for loans and balances and enter payments into the system.
• Generate member receipts and balance cash drawer; investigate discrepancies when needed.
• Keep teller station stocked with forms and supplies; report equipment malfunctions.
• Check night depository records and adhere to procedures.
• Provide backup support for more senior roles and participate in organization-wide member service.
• Meet applicable laws and credit union policies, including BSA/anti-fraud requirements.
• Maintain an orderly work area and be able to work varied hours as assigned.
• Meet physical requirements including lifting up to 30 pounds.
• Full-Time Teller is expected to work 40 hours per week; Part-Time options available with/without benefits.

Skills

Cash handling

Customer service

Education

High School Diploma

Job description

Land of Lincoln Credit Union is seeking a diligent Teller to provide exceptional member service and perform accurate transactions. You will handle deposits, withdrawals, payments, and cross-sell credit union services while maintaining confidentiality and professionalism.

The role requires attention to detail, teamwork, and the ability to navigate multiple computer programs. Strong knowledge of products/services and compliance with policies are essential, with full-time hours typically 40 per