Teller I

LANDMARK CREDIT UNION; Racine (WI); On-site; USD 31,000 - 37,000; Full time

Job summary

Landmark Credit Union in Racine, WI is seeking a friendly Teller to serve members with accuracy and courtesy. You will handle cash transactions, verify deposits and withdrawals, and explain basic products while representing the credit union professionally.

The position requires 40 hours per week with weekday shifts and every other Saturday. Training is provided, and there are opportunities to cross-sell member services and grow in financial services.

Qualifications

• High School diploma or equivalent.
• Cash handling or customer service experience preferred.
• Excellent verbal and written communication; problem solving; organizational skills.
• Experience or ability to gain proficiency in branch programs and systems.
• Understand and follow company policies, laws and procedures.
• Ability to stand for long periods.

Responsibilities

• Provides friendly teller and related services to members with a balanced cash drawer.
• Cross-sells other member services.
• Processes mail deposits and withdrawals.
• May assist in balancing the ATM.
• May train to perform open/close duties with on-site supervisor.
• May train to verify checks for other tellers.
• May train to perform overrides.
• Cross-trained to help in other branch positions.
• May attend training at headquarters or an off-site location.
• Performs other duties as assigned.

Skills

Cash handling

Customer service

Verbal communication

Written communication

Problem solving

Organizational skills

Independent work

Deadline awareness

Education

High School diploma

Tools

Banking software

POS systems

ATM balancing

Job description

At Landmark Credit Union, we succeed by putting people first - and that starts with you. Our culture of inclusion and collaboration enables us to support our members’ financial wellbeing, positively impact the communities we serve, and help our associates grow their careers. Bring your authentic self to work as part of an organization where you’ll feel valued for your unique qualities, are enabled to reach your full potential, and are recognized for your contributions to our success. We strive to ensure you feel empowered to grow and succeed, while also feeling valued and taken care of, as we all do our part to put people first. We invite you to learn more about this and other opportunities at Landmark Credit Union

This 40 hr/week position requires working weekday shifts and every other Saturday.

Branch Hours

Monday through Thursday, 8:30 AM to 5:30 PM
Friday, 8:30 AM to 6 PM
Saturday, 9 AM to 1 PM

Nature and Scope

Performs transactional duties to serve members by receiving or paying out funds with high accuracy. Provides cash receipt and payment services in accordance with credit union policies and procedures. Presents and explains a basic number of credit union products and services tomembers. Represents the credit union in a positive and professional manner.

Requirements

• 1. High School diploma or equivalent.
• 2. Previous work experience with cash handling or customer service preferred.
• 3. Must possess excellent verbal and written communication skills, problem solving skills,organizational skills and the ability to work independently and within deadlines.
• 4. Must have experience or be able to gain proficiency in all programs and systems usedfor this job.
• 5. Must develop a thorough understanding of company policies and procedures as theyrelate to this position. Must comply with all company policies and procedures and alljob-related State and federal laws and regulations.
• 6. Must be able to stand for long periods of time.

Principal Accountabilities

• 1. Provides friendly, courteous, and expedient teller and other related services tomembers resulting in a balanced cash drawer daily.
• 2. Cross-sells other member services.
• 3. Processes mail deposits and withdrawals.
• 4. May assist in balancing the ATM (if not performed by an outside source).
• 5. May train to perform open/closing duties (with manager on site).
• 6. May train to verify checks for other tellers.
• 7. May train to perform overrides.
• 8. May be cross trained to help in other positions within the branch.
• 9. May be required to attend training at headquarters or an off-site location.
• 10. Performs other duties as assigned.