Customer-Focused Teller: Fast-Paced Banking & Growth

Central-Bank-c44c5195; Holts Summit (MO); On-site; USD 30,000 - 42,000; Full time

Job summary

Central Bank in Holts Summit, MO, is seeking a Teller to join our team and serve as the face and voice of the bank. You will deliver outstanding customer service while processing transactions and building customer relationships.

The position is full time with varied hours Monday–Friday and some Saturdays, requiring accuracy, cash handling, and the ability to identify customer needs and refer products as appropriate.

Qualifications

• Cash handling and/or customer service experience preferred.
• Basic math skills, PC and typing skills and the ability to count U.S. currency
• Attention to detail and a high degree of accuracy
• Strong customer relations skills and ability to communicate and work well with employees and customers in a cooperative, positive manner
• Look for cross-sell opportunities in a customer-centric manner.
• Ability to stand for long periods of time and lift 20 lbs.

Responsibilities

• Accurately and efficiently process a variety of financial transactions in a friendly and professional manner.
• Balance an assigned cash drawer daily and identify and resolve any discrepancies as needed.
• Actively listen to customers and always communicate positively and professionally
• Identify customer needs and recommend bank products and services that are customer‑focused and solution‑oriented.
• Make appropriate referrals to other lines of business for both traditional and non‑traditional products and services.
• Contribute to the achievement of both individual and team goals by supporting overall branch performance and success.
• Effectively de‑escalate customer concerns or complaints by remaining calm, empathetic, and solution‑focused, while following bank policies and escalation procedures as needed.
• Perform all teller duties in compliance with established bank policies, procedures, and regulatory requirements.

Skills

Cash handling

Math

PC skills

Typing

Attention to detail

Customer relations

Cross-sell opportunities

Stamina

Job description

Central Bank in Holts Summit, MO, is seeking a Teller to join our team and serve as the face and voice of the bank. You will deliver outstanding customer service while processing transactions and building customer relationships.

The position is full time with varied hours Monday–Friday and some Saturdays, requiring accuracy, cash handling, and the ability to identify customer needs and refer products as appropriate.