Customer-Centric Teller | Banking Transactions Pro

Central Bank of Kansas City; Kansas City (MO); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Central Bank of Kansas City is seeking a Teller at the Main Branch in Kansas City, MO. This full-time role focuses on delivering exceptional service, processing transactions, and educating customers about banking products.

You will handle deposits, withdrawals, and transfers while upholding bank policies and contributing to a positive branch environment. Strong communication and reliability are essential in a fast-paced setting.

Qualifications

• 2+ years of customer service experience, with at least 1 year in banking.
• High school diploma or equivalent.
• Previous cash handling experience in banking, retail, or customer service.
• Proactive commitment to excellence with every transaction.
• Strong attention to detail and numerical accuracy.
• Excellent communication and interpersonal skills.
• Must be flexible to work weekends and/or overtime as needed.
• Ability to multitask, make sound decisions regularly, and work in a fast-paced environment.
• Ability to always present a professional image.

Responsibilities

• Processes customer transactions, including deposits, withdrawals, payments, and transfers.
• Keeps accurate records of transactions and balances cash.
• Handle cash balancing and end-of-shift reconciliations.
• Demonstrate excellent customer service with every interaction.
• Assist customers with troubleshooting account issues.
• Follow security protocols to prevent fraud and risks.
• Collaborate with colleagues to ensure smooth daily operations.
• Perform other duties as assigned.

Job description

Central Bank of Kansas City is seeking a Teller at the Main Branch in Kansas City, MO. This full-time role focuses on delivering exceptional service, processing transactions, and educating customers about banking products.

You will handle deposits, withdrawals, and transfers while upholding bank policies and contributing to a positive branch environment. Strong communication and reliability are essential in a fast-paced setting.