Relationship-Focused Teller with Growth Path

Central Bank; Odessa (MO); On-site; USD 29,000 - 36,000; Full time

Job summary

Central Bank is seeking a Teller in Odessa, MO to serve as the face and voice of the bank in a fast-paced, customer-focused environment. The role offers opportunities for advancement and requires a professional image as you help customers with their financial needs and solutions.

You will handle cash transactions across lobby, drive-thru, night-drop, mail or ATM, balance cash, listen to customers, and cross-sell banking products to meet their needs in a relationship-driven setting.

Qualifications

• Customer service mindset and professional image.
• Ability to handle cash accurately.
• Willingness to cross-sell bank products.

Responsibilities

• Process financial transactions accurately and timely in a friendly and professional manner.
• Balance assigned cash drawer and research differences where applicable.
• Actively listen to customers, and communicate in a friendly, positive manner at all times; even in difficult situations.
• Recognize customer needs and cross-sell bank products/services ensuring recommendations are customer centric to meet the needs of the customer.
• Make referrals to other lines of business for traditional and non-traditional products and services.
• Perform teller functions in accordance with established bank policies, procedures and regulations.

Skills

Cash handling

Customer service

Communication

Sales/cross-selling

Job description

Central Bank is seeking a Teller in Odessa, MO to serve as the face and voice of the bank in a fast-paced, customer-focused environment. The role offers opportunities for advancement and requires a professional image as you help customers with their financial needs and solutions.

You will handle cash transactions across lobby, drive-thru, night-drop, mail or ATM, balance cash, listen to customers, and cross-sell banking products to meet their needs in a relationship-driven setting.