Customer-Focused Teller & Cash Balance Expert

I Bankonline; Memphis (TN); On-site; USD 30,000 - 40,000; Full time

Job summary

I Bankonline in Memphis, TN is seeking a Teller to assist customers with transactions and cross-sell bank products. Responsibilities include balancing credits and debits, processing both personal and commercial transactions, and adhering to all bank policies and regulations. Candidates must possess strong customer service skills, be computer literate, and have at least 1 year of retail experience with cash handling. Previous teller experience is desirable.

Qualifications

• Ability to multi-task effectively.
• Strong customer service skills and telephone etiquette.
• Computer literacy required.
• At least 1 year of retail experience with cash handling.
• Previous teller experience is a plus.

Responsibilities

• Process transactions within acceptable error levels.
• Balance transactions within 10 minutes daily.
• Maintain balance within $15 over/short 85% of the month.
• Engage in cross-training and cross-selling activities.
• Perform other duties as assigned.

Skills

Ability to multi-task

Customer service skills / good telephone etiquette

Computer literate

Minimum 1 year of retail experience and cash handling

Previous teller experience

Job description

I Bankonline in Memphis, TN is seeking a Teller to assist customers with transactions and cross-sell bank products. Responsibilities include balancing credits and debits, processing both personal and commercial transactions, and adhering to all bank policies and regulations. Candidates must possess strong customer service skills, be computer literate, and have at least 1 year of retail experience with cash handling. Previous teller experience is desirable.