Customer-Focused Teller: Boost Transactions and Service

National Bank of Blacksburg; Tazewell (VA); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Life insurance

Long-term disability insurance

Retirement plans

Job summary

National Bank in Tazewell, VA seeks a full-time Teller to serve customers, process transactions, and help clients reach their financial goals. The role emphasizes accuracy, relationship-building, and teamwork in a professional office setting.

Experience in retail is a plus; the team environment and strong schedules aim to deliver excellent customer service while managing branch operations.

Qualifications

• Retail experience is a definite plus.
• Strong customer service orientation and ability to work with a diverse clientele.
• Ability to balance cash and perform teller duties accurately.
• Desire to build relationships with customers and assist with financial goals.

Responsibilities

• Guide members through complex transactions with confidence, knowledge, and accuracy.
• Desire to build relationships with businesses and individual customers.
• Balance cash drawers and prepare teller sheets.
• Use computer system to verify customer account status.
• Develop knowledge regarding bank products and services.
• Look for opportunities to promote bank services.
• Receives payment on all types of loans.
• Greet customers and handle deposits of all types.
• Handle proportionate volume of work based on branch demands.
• Perform basic client service maintenance (address changes, stop payments, transfers).
• Follow policies and procedures to minimize risk.

Skills

Customer service

Cash handling

Retail experience

Teamwork

Attention to detail

Job description

National Bank in Tazewell, VA seeks a full-time Teller to serve customers, process transactions, and help clients reach their financial goals. The role emphasizes accuracy, relationship-building, and teamwork in a professional office setting.

Experience in retail is a plus; the team environment and strong schedules aim to deliver excellent customer service while managing branch operations.