Customer-Focused Teller & Banking Solutions

Fulton Bank, N.A.; Reading (Berks County); On-site; USD 24,000 - 33,000; Full time

Job summary

Fulton Bank, N.A. is hiring a full-time Financial Center Associate at the Muhlenberg financial center in Reading, PA. You will assist customers with teller transactions, promote banking solutions, and support branch operations to help clients reach their financial goals.

Ideal candidates have 6–12 months of customer service and cash handling experience, and a high school diploma or equivalent. The role requires working hours that align with branch operations, with no Sundays.

Qualifications

• 6 to 12 months customer service experience.
• 6 to 12 months cash handling experience.

Responsibilities

• Assist clients with teller transactions accurately and in accordance with bank policy and procedure.
• Accountable for the referral of products and services at the Financial Center. Recognize, demonstrate, and follow through on referral opportunities.
• Foster relationship building conversations with customers to ensure appropriate products/services are offered and customer needs are met.
• Manage risk by maintaining compliance with applicable regulations, Fulton policy and procedure to include operational, security and settlement procedures.
• Leverage practical knowledge and understanding of digital solutions and technology to support customers and solve problems.

Skills

Customer service

Cash handling

Education

High School Diploma or equivalent

Job description

Fulton Bank, N.A. is hiring a full-time Financial Center Associate at the Muhlenberg financial center in Reading, PA. You will assist customers with teller transactions, promote banking solutions, and support branch operations to help clients reach their financial goals.

Ideal candidates have 6–12 months of customer service and cash handling experience, and a high school diploma or equivalent. The role requires working hours that align with branch operations, with no Sundays.