Customer-Focused Technical Solutions Engineer

Gilder Search Group; Ann Arbor (MI); On-site; USD 90,000 - 120,000; Full time

Job summary

Gilder Search Group seeks a technically strong, customer-focused Sales Engineer to support the sale of highly technical products and solutions. This role blends engineering or scientific background with the ability to understand customer applications and communicate complex solutions clearly.

The ideal candidate will develop product understanding, engage with customers to define requirements, provide technical support through the sales process, and deliver compelling demonstrations to engineers

Qualifications

• Bachelor’s degree required in Physics, Materials Science/Engineering, Mechanical Engineering or Electrical Engineering.
• Strong technical aptitude and ability to understand complex products and applications.
• Excellent written and verbal communication skills.
• Comfortable communicating with engineers, scientists, technical leaders, and business decision-makers.
• Ability to translate technical capabilities into clear customer value.
• Strong problem-solving, organizational, and relationship-building skills.
• Previous experience in technical sales, applications engineering, sales engineering, or a customer-facing engineering role is preferred.
• Willingness to travel as required for customer meetings and industry events.

Responsibilities

• Develop a strong understanding of the company’s products, technologies, and applications.
• Work directly with customers to understand technical requirements and recommend appropriate solutions.
• Provide technical support throughout the sales process, from initial discussions through product selection and implementation.
• Deliver product presentations, demonstrations, and technical discussions to engineers and other decision-makers.
• Partner with sales, engineering, and product teams to address customer requirements.
• Prepare technical proposals, quotations, and product recommendations.
• Develop and maintain relationships with new and existing customers.
• Identify new applications and business opportunities within assigned accounts or territory.
• Represent the company at customer meetings, conferences, and industry events.
• Communicate customer feedback and market needs to internal engineering and product teams.

Skills

Technical sales

Communication skills

Travel willingness

Customer relationships

Education

Physics

Materials Eng

Mechanical Eng

Electrical Eng

Job description

Gilder Search Group seeks a technically strong, customer-focused Sales Engineer to support the sale of highly technical products and solutions. This role blends engineering or scientific background with the ability to understand customer applications and communicate complex solutions clearly.

The ideal candidate will develop product understanding, engage with customers to define requirements, provide technical support through the sales process, and deliver compelling demonstrations to engineers