Customer-Focused Tailor & Fitter — Precision Alterations

Nordstrom, Inc.; Northern (KY); Hybrid; USD 33,000 - 56,000; Full time

Benefits offered by this job

Medical/Vision/Dental

Retirement

Discount

Job summary

Nordstrom, Inc. is seeking a Tailor/Fitter to deliver the highest level of service through skilled alterations. You will measure, fit, and alter garments on customers, ensuring on-time completion and adherence to Nordstrom guidelines.

The role emphasizes customer education on fit and style while collaborating with the Alterations & Store Team, with potential incentives and comprehensive benefits. A flexible schedule is required to meet business needs.

Qualifications

• Previous fitting, tailoring, and sewing experience preferred (2–3 years).
• Clear, professional communication with coworkers and customers.
• Ability to stay organized and prioritize multiple tasks in a fast-paced environment.
• Willingness to learn and safely operate sewing/pressing machinery and alterations equipment.

Responsibilities

• Measure customers for size and alteration needs.
• Perform fittings and alterations to Nordstrom guidelines and service standards.
• Meet productivity goals while following processes and procedures.
• Use store technology to manage customer alteration requests.
• Collaborate with Alterations & Store Team to meet customer expectations.
• Educate customers on fit, style, construction, and trends in a professional manner.

Skills

Fitting

Sewing

Communication

Organization

Flexibility

Tools

Sewing machinery

Job description

Nordstrom, Inc. is seeking a Tailor/Fitter to deliver the highest level of service through skilled alterations. You will measure, fit, and alter garments on customers, ensuring on-time completion and adherence to Nordstrom guidelines.

The role emphasizes customer education on fit and style while collaborating with the Alterations & Store Team, with potential incentives and comprehensive benefits. A flexible schedule is required to meet business needs.