Customer-Focused Store Maintenance & Cleanliness Associate

Belk; South Carolina; On-site; USD 17,000 - 21,000; Full time

Job summary

Belk is seeking a Maintenance and Housekeeping Associate in South Carolina. The role drives sales and delivers a positive customer and associate experience by maintaining a clean, safe, and inviting store environment.

It performs daily cleaning activities, maintenance tasks, and supply replenishment. The position is hourly and requires physical stamina, lifting at least 40 lbs, and a flexible schedule including nights, weekends, and holidays.

Qualifications

• Dedication to customer service and a drive to achieve store objectives.
• Ability to use data and guidance to support timely decisions.
• Ability to take ownership of assigned tasks and contribute to store success.
• Communicate with excellence.
• Comfortable with technology, including smartphones, tablet computers and Windows-based operating systems.
• Available to work a flexible schedule based on business needs, including nights, weekends, and holidays.
• Must regularly move around all store areas and be accessible to customers.
• Must bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.

Responsibilities

• Demonstrate ownership and initiative in achieving personal goals, store objectives, and daily priorities.
• Maintain cleanliness throughout all areas of the store by dusting, vacuuming, sweeping, cleaning mirrors, and collecting trash, hangers, and sensor tags.
• Clean restrooms and associate breakroom thoroughly, sanitizing all surfaces and breakroom appliances and restocking essential items.
• Replenish supplies at registers, including bags, boxes, and tissue paper and remove unnecessary items. Organize and replenish cleaning and maintenance supplies to promote efficiency and ensure ease of access by store team.
• Support store safety by identifying hazards, such as spills, icy sidewalks, and broken glass, and resolving promptly.
• Replace interior and exterior lights, maintaining a well-lit store environment.
• Leverage training tools, use resources, and embrace feedback to build knowledge of operational processes and procedures and strengthen performance. Stay informed of products, promotions, policies, and store events to enhance execution.
• Contribute to a positive store culture by building connections with teammates, sharing knowledge, and celebrating individual and team achievements.
• Enhance in-store customer experience by warmly acknowledging and assisting customers, supporting the store during peak traffic and coverage periods, and completing other tasks as assigned.
• Follow asset protection procedures, safety guidelines, and security protocols, supporting store shortage control and minimizing risk.

Skills

Customer service

Attention to detail

Ownership & initiative

Effective communication

Tech savvy

Flexible scheduling

Physical stamina

Tools

Windows OS

Job description

Belk is seeking a Maintenance and Housekeeping Associate in South Carolina. The role drives sales and delivers a positive customer and associate experience by maintaining a clean, safe, and inviting store environment.

It performs daily cleaning activities, maintenance tasks, and supply replenishment. The position is hourly and requires physical stamina, lifting at least 40 lbs, and a flexible schedule including nights, weekends, and holidays.