Customer-Focused Service Team Member

El Pollo Loco, Inc.; Corona (CA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Competitive pay

Flexible Schedule

Employee discount on food

Medical, Dental, and Vision Insurance

Paid sick time

401(K) plan with match

Job summary

El Pollo Loco, Inc. is hiring a Service Team Member in Corona, CA to greet guests, assemble orders and help prepare fire-grilled favorites. Join a team that values speed, accuracy and a friendly, high-energy service standard.

You will work with restaurant teammates to ensure clean, welcoming service, handle orders and payments, and use suggestive selling to boost guest satisfaction. Prior customer service is a plus; training provided; flexible full-time or part-time hours.

Qualifications

• Experience in customer service or food service is preferred but not required.
• Ability to greet customers and assist with orders in a friendly manner.
• Capability to work collaboratively with restaurant team and maintain cleanliness.

Responsibilities

• Greet and assist customers with orders in a friendly and helpful manner.
• Prepare food items in accordance with recipes and procedures.
• Process and assemble orders accurately and efficiently.
• Utilize suggestive selling to enhance the guest experience and sales.
• Support restaurant operations as needed by management.

Skills

Customer service

Cash handling

Teamwork

Suggestive selling

Job description

El Pollo Loco, Inc. is hiring a Service Team Member in Corona, CA to greet guests, assemble orders and help prepare fire-grilled favorites. Join a team that values speed, accuracy and a friendly, high-energy service standard.

You will work with restaurant teammates to ensure clean, welcoming service, handle orders and payments, and use suggestive selling to boost guest satisfaction. Prior customer service is a plus; training provided; flexible full-time or part-time hours.