Customer-Focused Security Guard

Hy-Vee Inc; Michigan; On-site; USD 19,000 - 30,000; Full time

Job summary

Hy-Vee Inc. is seeking a Security Guard for our Michigan store. You will provide vigilant surveillance, deter shoplifting and respond to disturbances while delivering prompt, friendly customer service.

Responsibilities include patrolling the premises, interviewing witnesses, and coordinating with local authorities when needed. Must have high school diploma or equivalent and complete security training; prior related experience preferred.

Qualifications

• Must have high school diploma or equivalent.
• Security training completed or in progress.
• Up to 6 months of security-related work experience is acceptable.
• Ability to respond calmly and effectively to emergencies and disturbances.

Responsibilities

• Provide prompt, efficient and friendly customer service while patrolling the store.
• Greet customers and assist in-store locations as needed.
• Respond to requests for assistance during fights or disturbances.
• Apprehend and deter shoplifters according to policy.
• Contact police or emergency services as required and notify management of incidents.
• Interview victims and witnesses and document incident details in reports.
• Report unsafe conditions to management and secure doors/windows as needed.
• Maintain personal hygiene and dress in accordance with guidelines.
• Report to work as scheduled and on time.

Skills

Partnerships

Growth mindset

Results oriented

Customer focused

Professionalism

Education

High school diploma or equivalent

Security training or certification

Tools

Job description

Hy-Vee Inc. is seeking a Security Guard for our Michigan store. You will provide vigilant surveillance, deter shoplifting and respond to disturbances while delivering prompt, friendly customer service.

Responsibilities include patrolling the premises, interviewing witnesses, and coordinating with local authorities when needed. Must have high school diploma or equivalent and complete security training; prior related experience preferred.