Customer-Focused School Office Clerk & Registrar

Gwinnett County Public Schools; Georgia; On-site; USD 30,000 - 42,000; Full time

Job summary

Gwinnett County Public Schools is seeking a capable clerical professional to provide general office support and, when needed, serve as receptionist or registrar for a local school. You will perform financial and accounting duties, handle records, and manage correspondence with efficiency.

The role requires strong communication, typing, filing, and basic bookkeeping abilities. Ideal candidates will have a high school diploma or GED and experience in an office setting.

Qualifications

• Ability to communicate effectively with the public, students, and staff.
• Demonstrated skills in oral and written communication.
• Ability to follow oral and written instructions quickly and accurately.
• Strong clerical skills including typing and filing.
• Knowledge of basic bookkeeping skills.
• Ability to analyze existing processes and identify areas for improvement.
• Ability to act as a representative of Gwinnett County Public Schools.
• Ability to work across functional boundaries and interact with employees at all levels of the organization.
• Ability to demonstrate technology skills.

Responsibilities

• Provide general clerical support and, when needed, function as the receptionist and/or registrar for the local school by performing general financial and accounting duties as assigned.
• Perform general clerical duties for the local school.
• Organize and maintain files including interdepartmental correspondence, school correspondence, student enrollment, and confidential materials.
• Route incoming and outgoing correspondence and materials accurately and quickly.
• Utilize telecommunication equipment courteously and efficiently.
• Process information requests accurately and quickly as assigned.
• Operate and maintain, or refer for maintenance, routine office machinery.
• Process student enrollment or withdrawal and student personnel files in accordance with school system procedures as assigned.
• Maintain student personnel records in accordance with school system procedures as assigned.
• Assist with switchboard functions as needed.
• Maintain and communicate a general working knowledge of local school and school system public information, policies, procedures, and events with internal and external customers.
• Communicate with all parties in a businesslike, courteous, and efficient manner.
• Represent the division professionally in all aspects of communication.
• Help cultivate a responsive and customer-centered climate.
• Seek ways to be responsive to the needs of staff.
• Handle internal and external customers graciously and effectively.
• Direct inquiries to the appropriate division personnel as needed.
• Route incoming and outgoing correspondence accurately.
• Assist with new projects in the local school.
• Perform other duties as assigned.

Skills

Effective communication

Oral & written communication

Follow instructions

Typing

Basic bookkeeping

Process analysis

Represent organization

Cross-functional collaboration

Technology skills

Education

HS diploma or GED

Job description

Gwinnett County Public Schools is seeking a capable clerical professional to provide general office support and, when needed, serve as receptionist or registrar for a local school. You will perform financial and accounting duties, handle records, and manage correspondence with efficiency.

The role requires strong communication, typing, filing, and basic bookkeeping abilities. Ideal candidates will have a high school diploma or GED and experience in an office setting.