Part-Time Clerk

Gwinnett County Government; Georgia; On-site; USD 17,900 - 25,494; Part time

Job summary

Gwinnett County Government is seeking a Part-time Clerk to provide front-line customer service and perform basic clerical functions. Responsibilities include conducting senior center tours, processing payments, and updating documents. The ideal candidate should have a high school diploma and experience in customer service, working well under pressure.

The role offers an hourly rate of $15.75 and requires fingerprinting. If you require accommodations for the application process, please contact Human Resources.

Qualifications

• One year of general office/customer service experience.
• Ability to operate computers and applicable software.
• Flexibility and exceptional customer service skills.

Responsibilities

• Provide front-line customer service via phone and email.
• Conduct tours of the senior center.
• Process payments and registrations for classes/activities.

Skills

Customer service

Basic clerical skills

Communication

Education

High School diploma or GED

Job description

Class Summary

This is a part‑time position with a maximum of 1,508 hours per year and is not eligible for paid holidays, leave, or benefits.

Job Description

This Part‑time Clerk is responsible for providing front‑line customer service responding to phone calls and emails from the public with professional, timely, and courteous communication. In addition, will be responsible for performing a variety of basic clerical office functions, which may include updating spreadsheets, creating simple documents, typing, filing, copying, faxing, opening, sorting, and distributing mail, and/or performing other related activities. The ideal candidate will need a thorough understanding of the assigned area, be flexible, and provide exceptional customer service while working well under pressure.

Essential Duties

• Conducting tours of the senior center
• Operating computers and applicable software
• Tracking participation numbers for the senior center activities
• Checking in on seniors for lunch
• Scheduling transportation for the senior center participants
• Interacting with co‑workers, supervisor, the general public, etc. to provide sufficient information and receive work direction
• Processing payments and registrations for classes/activities
• Interacting with senior center participants and volunteers

Public Speaking Duties

• Making announcements to large groups
• Providing information about services to the general public

Other Job Requirements/Information

• This job requires fingerprinting

Hourly Rate

Salary will be $15.75 per hour

Minimum Qualifications

• High School diploma or GED AND
• One year of general office/customer service experience
• An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above will also be considered.

Gwinnett County is an Equal Opportunity Employer.

Reasonable accommodations for qualified individuals with disabilities may be requested. If you need an accommodation during the application, interview, or testing process, contact Human Resources at 770.822.7915 or [e-mail]. This email is only for accommodation requests; for questions related to job postings, use [e-mail].