Customer-Focused Sales Associate — Growth & Training

Workstream; Indian Trail (NC); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Employee discounts

On-the-job training

Opportunities for growth and promotion

Team-oriented work environment

Job summary

Ace Hardware is seeking a Sales Associate to deliver exceptional customer service on the sales floor. You will assist customers in product selection, keep the area neat, and handle transactions with the POS system while promoting store promotions and loyalty programs.

You’ll be a friendly, knowledgeable team member focused on helping customers. Responsibilities include greeting shoppers, offering recommendations, stocking shelves, supporting loss prevention, and collaborating with colleagues to

Qualifications

• High school diploma or equivalent preferred.
• Previous retail or customer service experience is a plus.
• Strong communication and interpersonal skills.
• Friendly, helpful, and customer-focused attitude.
• Basic math and computer skills.
• Ability to stand, walk, lift, and move merchandise up to 40 lbs.

Responsibilities

• Greet customers warmly and offer assistance in finding products.
• Provide knowledgeable and personalized product recommendations.
• Maintain clean, organized, and well-stocked sales floor and displays.
• Process transactions accurately using the POS system, including handling cash and credit card payments.
• Promote in-store promotions, special events, and loyalty programs.
• Assist with stocking, restocking, and inventory organization.
• Support loss prevention efforts by monitoring for suspicious activity and reporting concerns.
• Respond to customer inquiries and resolve complaints professionally.
• Collaborate with team members to achieve sales goals and ensure a positive store environment.
• Perform other duties as assigned by management.

Skills

Customer service

Communication

Team player

Education

High school diploma or equivalent

Tools

POS system

Cash handling

Job description

Ace Hardware is seeking a Sales Associate to deliver exceptional customer service on the sales floor. You will assist customers in product selection, keep the area neat, and handle transactions with the POS system while promoting store promotions and loyalty programs.

You’ll be a friendly, knowledgeable team member focused on helping customers. Responsibilities include greeting shoppers, offering recommendations, stocking shelves, supporting loss prevention, and collaborating with colleagues to