Customer-Focused Retail Sales & Service Associate

Goodwill of North GA; Lawrenceville (GA); On-site; USD 15,000 - 21,000; Full time

Benefits offered by this job

Paid time off

Employee discount 25%

Health, dental and vision insurance

Complimentary uniforms

Access to training at Goodwill Career

Job summary

Goodwill of North Georgia in Lawrenceville, GA is hiring for an hourly team member. The role involves greeting guests, processing donations, and delivering a strong brand experience.

You will handle POS transactions, maintain display standards, upsell items, and work in a fast-paced environment while following safety practices. A High School Diploma or GED is preferred, and forklift certification is required for certain tasks.

Qualifications

• High School Diploma or GED preferred.
• Must have good oral and written communication skills in English as well as interpersonal skills.
• Detail oriented with the ability to work in a fast-paced environment.
• Must be able to work independently as well as in a team environment.
• Must be 18 years or older to operate a forklift (16 to 17 not allowed).

Responsibilities

• Greet guests and promote a positive brand experience.
• Display a professional, patient, and people-first attitude.
• Transition product to the retail salesfloor with attention to detail and urgency.
• Execute and maintain visual merchandising strategies.
• Recommend/upsell merchandise and round up during transactions.
• Accurately handle point of sale transactions with guest.
• Identify and solve problems and/or seek management support.
• Communicate effectively with management, peers, and guests.
• Promote cooperation and teamwork with peers.
• Follow training playbooks and attend trainings.
• Maintain a neat, clean, and organized work area and retail salesfloor.
• Adhere to safety and security practices including reporting hazards.
• Attend required trainings and meetings.
• Perform other duties as assigned by management.

Skills

Oral communication

Written communication

Interpersonal skills

Detail oriented

Teamwork

Forklift certification

Education

High School Diploma or GED

Job description

Goodwill of North Georgia in Lawrenceville, GA is hiring for an hourly team member. The role involves greeting guests, processing donations, and delivering a strong brand experience.

You will handle POS transactions, maintain display standards, upsell items, and work in a fast-paced environment while following safety practices. A High School Diploma or GED is preferred, and forklift certification is required for certain tasks.