Customer-Focused Retail Sales Pro | Benefits & Growth

Macy's; Tukwila (WA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Merchandise discounts

401(k) match

Paid time off

Eight paid holidays

Health and wellness coverage

Job summary

Macy's is hiring a Retail Selling Colleague to greet customers, understand needs, and guide choices with warmth and product knowledge. You’ll help on the sales floor and fitting rooms, drive sales, build customer relationships, and contribute to a welcoming, organized store environment.

You may work full-time (30+ hours) or part-time (12–24 hours) per week, with weekend shifts. Macy's offers comprehensive benefits and growth opportunities in a collaborative team setting.

Qualifications

• Flexible availability, including days, evenings, weekends and holidays.
• Enjoy meeting people and sharing information.
• Resourceful and eager to start a new venture and can adapt to changing priorities; you can work on your own but are great with team dynamics.
• Must be able to read and understand employment policies and safety rules in English.
• Read and understand employment policies and safety rules/procedures in English.

Responsibilities

• Greet & connect with customers in a friendly and genuine way.
• Recommend product by asking questions to identify customer needs and inspiring purchases with newness and product that resonates with the customer.
• Offer options and solutions to customers to complete the sale.
• Wrap-Up the moment to close out the customer's shopping journey, celebrating their purchases and sharing in their excitement.
• Master store products, services, loyalty programs, and Macy's sales systems and use knowledge to help customers find what they need and suggest additional items.
• Maintain department recovery standards, including selling floor and fitting rooms.
• Deliver optimal merchandise execution presentation, ensure accurate merchandise pricing, and process markdowns in a timely and accurate manner.
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.

Skills

Product Knowledge

Communication

Sales

Technology

Continuous Learning

Interpersonal Skills

Collaboration

Job description

Macy's is hiring a Retail Selling Colleague to greet customers, understand needs, and guide choices with warmth and product knowledge. You’ll help on the sales floor and fitting rooms, drive sales, build customer relationships, and contribute to a welcoming, organized store environment.

You may work full-time (30+ hours) or part-time (12–24 hours) per week, with weekend shifts. Macy's offers comprehensive benefits and growth opportunities in a collaborative team setting.