Customer-Focused Retail Sales Associate

holidayoil; Lehi (UT); On-site; USD 17,000 - 21,000; Full time

Job summary

Holiday Oil is seeking a friendly Retail Sales Associate in Lehi, UT to help customers, operate the register, and restock merchandise. You will keep the store clean, assist with fuel pumps, and ensure safety and age verification where required.

The role requires strong customer service, basic math, and the ability to work in a fast-paced environment. A flexible schedule including weekends is expected, with opportunities to grow within a family-owned Utah business.

Qualifications

• Must be 21 years of age or older.
• Familiarity with electronic equipment, including cash registers and other POS systems.
• Basic math skills and proficiency in using computers.
• Effective communication skills and a strong customer focus.
• Ability to collaborate with the team to manage workload and pace effectively.
• Willingness to learn about store processes, products, and services.
• Ability to remain composed in confrontational situations.
• Capability to work in a high-volume, sometimes high-pressure environment.
• Flexibility to work a schedule that includes Sunday through Saturday. Availability to open and close the store as needed.
• Must be able to work in cold environments, such as outdoor cold weather and indoor coolers.
• Must also be able to work in heat during the summer months to perform outdoor duties.

Responsibilities

• Greet and assist customers in a friendly manner.
• Accurately process transactions using the cash register and handle payments.
• Stock shelves and coolers with merchandise.
• Maintain cleanliness of the store, including the sales floor, restrooms, and fuel pumps.
• Monitor fuel pumps and assist customers as needed.
• Follow safety and security procedures, including age verification for restricted products.
• Handle customer inquiries and resolve complaints professionally.

Skills

Customer service

Cash handling

POS systems

Basic math

Communication

Teamwork

Flexibility

Stress tolerance

Attention to detail

Cold/heat tolerance

Tools

Cash register

Job description

Holiday Oil is seeking a friendly Retail Sales Associate in Lehi, UT to help customers, operate the register, and restock merchandise. You will keep the store clean, assist with fuel pumps, and ensure safety and age verification where required.

The role requires strong customer service, basic math, and the ability to work in a fast-paced environment. A flexible schedule including weekends is expected, with opportunities to grow within a family-owned Utah business.