Retail Sales & Customer Service Pro (21+)

holidayoil; Lehi (UT); On-site; USD 28,000 - 34,000; Full time

Job summary

Holiday Oil is seeking a friendly Retail Sales Associate to greet customers, process transactions, restock shelves, and maintain a clean store environment in Lehi, UT. You will assist with fuel pumps and uphold safety standards while delivering excellent customer service.

The role requires 21+ years old, comfort with cash registers and POS systems, basic math, and strong teamwork in a fast-paced setting. Flexibility to work weekends and variable shifts is essential.

Qualifications

• Must be 21 years of age or older.
• Familiarity with electronic equipment, including cash registers and other POS systems.
• Basic math skills and proficiency in using computers.
• Effective communication skills and a strong customer focus.
• Ability to collaborate with the team to manage workload and pace effectively.
• Willingness to learn about store processes, products, and services.
• Ability to remain composed in confrontational situations.
• Capability to work in a high-volume, sometimes high-pressure environment.
• Flexibility to work a schedule that includes Sunday through Saturday. Availability to open and close the store as needed.
• Must be able to work in cold environments, such as outdoor cold weather and indoor coolers.
• Must also be able to work in heat during the summer months to perform outdoor duties.

Responsibilities

• Greet and assist customers in a friendly manner.
• Accurately process transactions using the cash register and handle payments.
• Stock shelves and coolers with merchandise.
• Maintain cleanliness of the store, including the sales floor, restrooms, and fuel pumps.
• Monitor fuel pumps and assist customers as needed.
• Follow safety and security procedures, including age verification for restricted products.
• Handle customer inquiries and resolve complaints professionally.

Skills

Customer service

Cash handling

POS systems

Communication

Teamwork

Adaptability

Willingness to learn

Calm under pressure

Scheduling flexibility

Physical stamina

Tools

POS systems

Job description

Holiday Oil is seeking a friendly Retail Sales Associate to greet customers, process transactions, restock shelves, and maintain a clean store environment in Lehi, UT. You will assist with fuel pumps and uphold safety standards while delivering excellent customer service.

The role requires 21+ years old, comfort with cash registers and POS systems, basic math, and strong teamwork in a fast-paced setting. Flexibility to work weekends and variable shifts is essential.