Customer-Focused Retail Sales Associate

Macy's; Houston (TX); On-site; USD 29,000 - 39,000; Full time

Benefits offered by this job

Mer merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Job summary

Macy's is hiring a Retail Selling Colleague to deliver friendly, personalized service on the sales floor. You will welcome customers, understand needs, and connect them with products and services while maintaining a clean, organized environment.

You'll drive sales through genuine hospitality, share loyalty benefits, and collaborate with teammates to meet store targets and create memorable shopping experiences for every guest.

Qualifications

• Experience in customer service is preferred.
• Ability to greet customers and upsell products.
• Comfortable working with teammates in a busy retail environment.

Responsibilities

• Greet customers, understand needs, and offer personalized recommendations.
• Maintain a clean, organized sales floor and fitting rooms.
• Promote Macy's Loyalty program benefits and assist with sign-ups.
• Assist colleagues to meet daily sales goals and deliver strong store results.

Skills

Customer service

Effective communication

Sales generation

Team collaboration

Flexible availability

Tools

Cash registers

Handheld devices

Job description

Macy's is hiring a Retail Selling Colleague to deliver friendly, personalized service on the sales floor. You will welcome customers, understand needs, and connect them with products and services while maintaining a clean, organized environment.

You'll drive sales through genuine hospitality, share loyalty benefits, and collaborate with teammates to meet store targets and create memorable shopping experiences for every guest.