Customer-Focused Retail Banker (Teller)

Merchants & Marine Bank; Belle Chasse (LA); Presencial; USD 21 000 - 28 000; Tempo integral

Resumo da oferta

Mississippi River BankBelle Chasse Branch is seeking a Retail Banker (Teller) to help customers with deposits, withdrawals, and everyday banking needs. You will support both retail and commercial customers and focus on delivering an exceptional banking experience.

The role requires at least one year of retail banking experience, cash handling skills, strong communication, and a polished appearance. This is a full-time position based in Belle Chasse, LA, with potential for growth and mentoring

Qualificações

• Minimum of one year of retail banking experience.
• Previous cash handling experience.
• Strong customer service background.
• Excellent verbal and written communication skills.
• Professional appearance and demeanor.
• High School Diploma or equivalent.

Responsabilidades

• Assist customers with deposits, withdrawals, and a variety of banking transactions.
• Balance ATMs, cash dispensers/recyclers, or manage vault operations as assigned.
• Process debit card requests, including card orders, replacements, and PIN resets.
• Accept and process debit card disputes in partnership with the Electronic Banking Department.
• Enhance the customer experience by assisting with stop payments, address changes, check orders, and other account maintenance requests.
• Comply with all Bank policies and procedures, including Integrated Teller Override Procedures.
• Serve as a retail online banking specialist and resource for customers.
• Mentor and support new team members through training and guidance.
• Build and strengthen customer relationships through exceptional service and proactive communication.
• Perform additional duties as assigned by the Retail Bank Manager or Bank leadership.

Conhecimentos

Customer service

Verbal communication

Written communication

Attention to detail

Multitasking

Mentoring

Formação académica

High School Diploma or equivalent

Descrição da oferta de emprego

Mississippi River BankBelle Chasse Branch is seeking a Retail Banker (Teller) to help customers with deposits, withdrawals, and everyday banking needs. You will support both retail and commercial customers and focus on delivering an exceptional banking experience.

The role requires at least one year of retail banking experience, cash handling skills, strong communication, and a polished appearance. This is a full-time position based in Belle Chasse, LA, with potential for growth and mentoring