Customer-Focused Retail Associate | Smooth Store Ops

Ross Stores, Inc.; Selinsgrove (Snyder County); On-site; USD 23,000 - 31,000; Full time

Job summary

Ross Stores in Selinsgrove, PA is seeking a Retail Associate to greet customers with eye contact and a friendly smile, provide merchandise assistance, and process transactions while upholding store standards. You will help keep the sales floor clean, safe, and well-organized, and you will participate in daily stocking and merchandising to support the brand.

The role emphasizes safety, respectful teamwork, and quick responsiveness to customer service needs in a fast-paced retail environment.

Qualifications

• Demonstrates ability to manage work processes in a retail setting.
• Understands business needs and prioritizes tasks accordingly.
• Communicates clearly with Customers, Associates and Leadership.
• Adheres to store policies and safety standards.

Responsibilities

• Provide courteous, friendly service and greet customers.
• Assist customers with merchandise and questions, including checkout.
• Maintain clean, organized sales floor and proper merchandise presentation.
• Follow loss prevention and MOS policies, report suspicious activity.
• Operate store equipment and assist with routine stocking and resets.

Skills

Work Processes

Business Acumen

Planning & Prioritization

Developing Talent

Collaboration

Leading by Example

Communication

Accountability & Execution

Job description

Ross Stores in Selinsgrove, PA is seeking a Retail Associate to greet customers with eye contact and a friendly smile, provide merchandise assistance, and process transactions while upholding store standards. You will help keep the sales floor clean, safe, and well-organized, and you will participate in daily stocking and merchandising to support the brand.

The role emphasizes safety, respectful teamwork, and quick responsiveness to customer service needs in a fast-paced retail environment.