Customer-Focused Retail Associate: Merch & Service

The TJX Companies, Inc.; Greenville (MS); On-site; USD 17,000 - 18,000; Full time

Benefits offered by this job

Associate discount

401(k) matching

Health benefits

Paid holidays

Job summary

TJ Maxx in Greenville, MS is seeking associates to deliver an exceptional customer experience while maintaining a clean, organized store. You will support store operations, promote credit and loyalty programs, and help ensure merchandising standards and safety compliance.

This role may cross-train across store areas to meet business needs. We value excellent customer service, strong communication, and the ability to multitask in a fast-paced retail environment.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills.
• Ability to multi-task.
• Physically capable of lifting heavy objects.
• Team-oriented; collaborates with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned.

Skills

Customer service

Flexibility

Communication

Multi-tasking

Teamwork

Physical ability

Job description

TJ Maxx in Greenville, MS is seeking associates to deliver an exceptional customer experience while maintaining a clean, organized store. You will support store operations, promote credit and loyalty programs, and help ensure merchandising standards and safety compliance.

This role may cross-train across store areas to meet business needs. We value excellent customer service, strong communication, and the ability to multitask in a fast-paced retail environment.