Customer-Focused Retail Associate | Flexible Schedule & Growth

The TJX Companies, Inc.; Fort Wayne (IN); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k)

Health benefits

Paid holidays

Job summary

Marshalls in Fort Wayne, IN is seeking a team member to deliver a highly satisfying customer experience and maintain a clean, organized store environment. You may be cross-trained in multiple areas to support store needs.

The role emphasizes customer service, adherence to standards, and participation in loss prevention and safety programs. The starting pay range is $13.25 to $13.75 per hour; compensation varies by skills and experience.

Qualifications

• Possesses excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Retail customer experience preferred.

Responsibilities

• Role models customer experience with internal and external customers.
• Promotes a positive store culture with honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising standards and procedures.
• Accurately processes and prepares merchandise for the sales floor.
• Initiates and participates in store recovery as needed.
• Maintains store cleanliness and organization and participates in maintenance.
• Provides and accepts recognition and constructive feedback.
• Adheres to labor laws, policies, and procedures.
• Supports shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned.

Skills

Customer service

Communication

Multitasking

Flexibility

Job description

Marshalls in Fort Wayne, IN is seeking a team member to deliver a highly satisfying customer experience and maintain a clean, organized store environment. You may be cross-trained in multiple areas to support store needs.

The role emphasizes customer service, adherence to standards, and participation in loss prevention and safety programs. The starting pay range is $13.25 to $13.75 per hour; compensation varies by skills and experience.