Retail Associate - Flexible Schedule & Customer Experience

The TJX Companies, Inc.; Franklin (IN); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Health benefits eligibility

Job summary

Marshalls is seeking team members in Franklin, IN to deliver a highly satisfying customer experience while maintaining a clean, organized store. You may work across areas to support business needs, demonstrate exemplary service, and promote loyalty programs.

Responsibilities include accurate checkout, following procedures, merchandising standards, and contributing to safety and loss-prevention goals. The role offers competitive wages and benefits, with a focus on growth and development within

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned

Skills

Customer service

Flexible schedule

Communication

Organizational skills

Multi-tasking

Adaptability

Job description

Marshalls is seeking team members in Franklin, IN to deliver a highly satisfying customer experience while maintaining a clean, organized store. You may work across areas to support business needs, demonstrate exemplary service, and promote loyalty programs.

Responsibilities include accurate checkout, following procedures, merchandising standards, and contributing to safety and loss-prevention goals. The role offers competitive wages and benefits, with a focus on growth and development within