Customer-Focused Retail Associate | Flexible Hours

The TJX Companies, Inc.; Westwood (MA); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Associate discount

401(k)

Job summary

Homesense at Westwood, MA, part of The TJX Companies, Inc., seeks team members to deliver exceptional customer experiences. Responsibilities include ringing purchases, promoting loyalty programs, merchandising, and maintaining a clean, organized store environment.

Ideal candidates have strong communication skills, can multitask, and work a flexible schedule across store areas, with retail experience preferred. Benefits and a competitive salary are offered.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Ability to multitask.
• Capable of lifting heavy objects.
• Works effectively with peers and supervisors.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned

Skills

Customer service

Communication

Attention to detail

Multitasking

Flexible schedule

Lifting heavy objects

Teamwork

Retail experience

Tools

POS system

Job description

Homesense at Westwood, MA, part of The TJX Companies, Inc., seeks team members to deliver exceptional customer experiences. Responsibilities include ringing purchases, promoting loyalty programs, merchandising, and maintaining a clean, organized store environment.

Ideal candidates have strong communication skills, can multitask, and work a flexible schedule across store areas, with retail experience preferred. Benefits and a competitive salary are offered.