Customer-Focused Retail Associate - Baby Brand

carters; Saugus (MA); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

employee discount

Mental health benefits

Tuition assistance

Professional development

Growth opportunities

Job summary

Carter's in Massachusetts is seeking a Sales Associate to be the first face of our brand for growing families. You will welcome customers, explain baby essentials, and assist with omnichannel shopping, POS transactions, and floor replenishment.

You’ll join an inclusive team with opportunities to grow, benefit from a 30% employee discount, and participate in development programs. Availability including weekends and holidays may be required.

Qualifications

• A positive and solutions-oriented mindset.
• Demonstrated customer service and engagement skills.
• Effective and professional verbal and written communication skills.
• The ability to manage multiple tasks at once.

Responsibilities

• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits.
• Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment.
• Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience.
• Execute and expedite point of sale/register transactions.
• Complete floor replenishment and shipment as needed.
• Articulate current promotional events and the brand loyalty program, including credit, to customers.
• Minimize store loss by providing exceptional customer service and maintaining a safe, clean store.

Job description

Carter's in Massachusetts is seeking a Sales Associate to be the first face of our brand for growing families. You will welcome customers, explain baby essentials, and assist with omnichannel shopping, POS transactions, and floor replenishment.

You’ll join an inclusive team with opportunities to grow, benefit from a 30% employee discount, and participate in development programs. Availability including weekends and holidays may be required.